Windows 10: HP laptop stuck in Reconstructing Cache Metadata screen

Hi, my HP Pavilion 14-ce3501sa is stuck in the Reconstructing Cache Metadata Screen. It is stuck on “creating the segment/index pairs ….. 1%” I’ve tried all the solutions on the forums. I can’t hard boot into the recovery mode as I can’t get to the screen with loading dots. I’ve tried multiple times to shut down but each time it returns to the same screen which does not change. What can I do? Thanks

:)

 

Reconstructing Cache Metadata

after an update to my iTunes and installation of iCloud, I was instructed to restart my computer. I did so using the "restart" button in windows 10. Nothing happened, except the appearance of a grey screen with a blinking cursor.

I turned off the power and turned it back on. When I did so, I got the message that "The operating system did not shutdown cleanly. Reconstructing Cache Metadata. Please do not interrupt this process." and a list of various things that presumably are
involved in doing so. (not sure what they are).

It has been a week. It is still "reconstructing Cache Metadata" or something. What is going on? How long is this supposed to take? When do I give up and try something else?

 

Computer Stuck at Reconstructing Cache Metadata

Hello Microsoft support,

Yesterday at about 11:45 AM Eastern Standard Time I was playing a game called War Thunder while listening to music on Youtube, I tabbed out of War Thunder to change the music to a different playlist, and when I went to tab back into War Thunder it was black,
and I could not do anything, so I hard restarted my computer, and I was expecting the Reconstructing Cache Metadata to appear, just not as long as it is now (before it was about 5 seconds before going away so I can log in)

I was on a phone call with Hewlett Packard as they are the company that supplied me with my PC. I have ran the built in extensive
diagnostic test and everything came out normal, so we concluded that it is not a hardware issue and its a software issue, I have tried to access the startup menu but the only issues with that is that it boots up very quickly,
so I might not even be able to do it, and if I did do it I would be stuck at that previous screen of Reconstructing Cache Metadata

 

Windows 11 update stopped. Reconstructing cache. Can’t force shut down.

Windows 11 update today ended up with persistent Reconstructing Cache Metadata. Never resolved off this black screen & circling message.

2017 & 2018 posts here suggested manual shutdown. Tried shutdown. Opened to same screen. Then shutdown 2x. 3rd try got stuck circling. Finally a blue screen showed with message that computer will “restart itself” - now back to same Reconstructing Cache Metadata! Cannot shutdown manually now!!

November 2022.

[Asus Zenbook 2020 purchase]