Windows 10: HP laptop with windows 11 hanging

Hello, this is a recent occurrence. I noticed today that my laptop hung 3 times, twice when I was on Zoom, once when I was sending mail with 3 excel spreadsheets as attachments, not links. I have now turned on system restore point. My system is uptodate and has no pending updates,

:)

 

Cortana hangs on setting up a new HP 15t Laptop

I just received my HP 15t Laptop today and was following the Cortana setup screens. I got the latest updates, connected to my WiFi and created a PIN. When it came time to set up One Drive, Cortana hangs up. It will not proceed to the next step. I
have powered down and restarted the set up process, but regardless if I choose One Drive, or store to my local drive - Cortana hangs.

I can do NOTHING until this is resolved. I can't escape or ctrl-alt-delete out of Cortana, so my new laptop is completely non functional.

Suggestions?

GB

 

Quad-Core processor HP laptop appears to have just 2 cores

Dutch news today:

"HP will adjust incorrect indication of 'quad' at Pavilion 17
Olaf van Miltenburg, Friday, December 11th, 2015 13:09, 11 comments • Feedback

HP will adapt the specification lists some 17 Pavilion laptops to ensure that the AMD processor no longer erroneously designated as quad. According to the manufacturer concerned a mistake. Purchasers of the laptop are legally entitled to a repair or replacement.

The mention of the presence of a quad is a mistake that has crept specification lists, says HP spokesman Herbert Wormgoor. "The HP Pavilion 17 is unintentionally put down with a quad-core processor in HP's data sheets. HP has taken action to correct the information. Customers can contact the retailer where they purchased the product for further information and support," the entire states statement from the company.

HP will adapt the information on as many places and stores in light of the steps to take. Details on these steps the company can not give, but the consumer is clear about this. Based on article 17 of Book 7 of the Dutch Civil Code, a product must meet the expectations of the consumer.

The Authority Consumer & Market clarifies that a product is defective if it does not work as promised by the seller or manufacturer for example in advertising or does not meet the specifications. "In principle, you must first ask for repair or replacement, and only then can you reclaim your money," explains ICT lawyer Arnoud Engelfriet increasing.

It involves Pavilion 17 laptops sold in the Netherlands with model numbers p030nd and p031nd and in Belgium as p074nb. If the laptop also supplied abroad with incorrect processor designation is not known. Not only the specification lists mention the presence of an AMD A8-7050 quad-core, also in commercials and on the box was this designation. Based on a CPU-Z screenshot of a user of Hardware.info, and according to testing the site, it appeared earlier this week to deal with a dual-core performance to match. The AMD A8-7050 seems to be used by HP and it would be the first A8 APU with two instead of four cores. The specifications of the integrated Radeon R5 video chip are correct. There are no dual-core APUs of AMD known, the specifications similar to those of the corresponding chip in the HP-laptops."

Translated with google translate.

http://tweakers.net/nieuws/106800/h...vilion-17-aanpassen.html?nb=2015-12-11&u=1300

 

Laptop randomly hangs while in sleep mode

Dude! You are a beast!

1) Problems with G: were caused by trying to run a drive on a janky old USB extender.
I don't know what to do about the Macrium file.

3) Yes, shutdowns were due to me killing the system when it hung.

4) I never installed any McAfee products. Must be bloatware. There were no McAfee products listed in Add/Remove Programs -- possible I already deleted the pre-installed products? But there was still a ton of McAfee-related files out there. I ran the MCPR removal tool but there are still 170 files with "McAfee" in the name, who knows how many more without that string.

5) I uninstalled Malwarebytes. I assume I can reinstall when I finish this?

6) My laptop's support page is
https://support.hp.com/us-en/drivers...03?sku=5UK31AV
Here are the drivers that HP recommends. Is there a way to get an equivalent list telling me what's currently installed? Or should I just install the list they gave me?




7) This laptop has a dual-mode display, and therefore two separate drivers:



I assume I un/reinstall both of them? They were already on the drive list above.

8) The HP site above lists F.31 rev A. I'll install it.

10) The software associated with VBoxNetLwf is VirtualBox. I just freshly installed that (for the first time) last week. Doubt it needs to be re-installed yet?

11) I'll run HD Tune after I update drivers & BIOS.

12) Do I want to look for Intel driver updates? Shouldn't I go with the possibly HP-customized drivers from step 6, and not overwrite them with Intel drivers?

13-14) Will do after updates.

Do I need to do anything with the reports you posted, or was that just documenting the process?