Windows 10: HP Laptop won't recognize password

Discus and support HP Laptop won't recognize password in Windows Hello & Lockscreen to solve the problem; I cannot get past the login screen after I turn on my laptop. It uses Windows 10. I have had the same password since setting up the laptop when I... Discussion in 'Windows Hello & Lockscreen' started by Leoniepig, Aug 4, 2019.

  1. LEONIEPIG
    Leoniepig Win User

    HP Laptop won't recognize password


    I cannot get past the login screen after I turn on my laptop. It uses Windows 10. I have had the same password since setting up the laptop when I bought it a year ago. I know it is correct but it says it is incorrect .Using the 'eye' icon to view the password shows the correct password. I can use shift with restart to get to an options page, but all the options I have tried still require a password, then say it is incorrect. The internet icon shows a picture that looks like a computer, so it is not connecting and I don't know how to fix this without logging in, so I can't reset the password from another device. HP is no help, say it's a software issue. Can anyone help me access my computer?

    :)
     
    Leoniepig, Aug 4, 2019
    #1
  2. XJOEJOEX
    Xjoejoex Win User

    Hp laptop screen won’t display except occasionally


    HP Laptop won't recognize password [​IMG]

    HP Laptop won't recognize password [​IMG]

    HP Laptop won't recognize password [​IMG]

    HP Laptop won't recognize password [​IMG]

    I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?
     
    Xjoejoex, Aug 4, 2019
    #2
  3. ALILPUP13
    alilpup13 Win User
    need help getting into my hp envy password and it won't let

    I need help getting into a hp envy sleekbook as I forgot my password and I can't access my computer. .and suggestions
     
    alilpup13, Aug 4, 2019
    #3
  4. DOUG399
    Doug399 Win User

    HP Laptop won't recognize password

    After Windows 10 update, signin screen won`t accept my pssword.

    Sign-in screen won`t take my password after Windows 10 update on a new HP laptop. I had setup a pin login but now asks for Microsoft password which I wrote down and have used before but will not accept now.

    Doug991
     
    Doug399, Aug 4, 2019
    #4
Thema:

HP Laptop won't recognize password

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