Windows 10: HP Laptop won't Reset Factory Default

My HP Laptop was hacked and has been reconfigured so that I can't do anything to the services, task manager, settings, configurations, applications, NOTHING. It allows me to use Internet with restrictions, and to use existing applications, and it will not complete any type of Recovery or Reinstall Windows, NOTHING!I login with only one Local User Administrator account and Windows 11 Home is linked to my Microsoft account, which has a newly created BitLocker recovery key, BUT laptop still won't reset/recovery using this key.What do I do now?HP Laptop model 15-dw-3058cl

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Hp laptop screen won’t display except occasionally

I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?

 

HP Laptop Windows 10 reset to factory default

I have an HP Laptop with Windows 10. I reset the computer to factory default. It is stuck at 64% installing windows. It is one continuous loop and it will not move. Please provide instructions on how to fix.

 

HP Laptop Windows 10 reset to factory default

Hi,

I realize that it must be difficult for you when things are not working as it should. Sorry to know that you are facing this issue. I will try to help you with this issue.

Please answer this question to get more clarity on this issue:

• 
  How are you trying to reset your pc to factory setting?
  

As you have a laptop, ensure that the laptop is not running on battery and the power cable is plugged in to the socket.

Let us follow the steps suggested by “Babu V” in the following thread that speaks about a possible solution for the related issue:

Error: “There was a problem resetting your PC”: Redirecting

Hope it helps.

Kindly let us know if you need any further assistance, we are glad to assist you.