Windows 10: HP LaserJet Pro M401dn Printing Crashes Program, Stuck Spooling

Discus and support HP LaserJet Pro M401dn Printing Crashes Program, Stuck Spooling in Windows 10 Drivers and Hardware to solve the problem; I am having the worst problem, and nothing I have been able to do has solved it. I recently did a clean install of Windows 10 x64 on my work computer.... Discussion in 'Windows 10 Drivers and Hardware' started by dEaFTOLiGhT, Jun 5, 2016.

  1. HP LaserJet Pro M401dn Printing Crashes Program, Stuck Spooling


    I am having the worst problem, and nothing I have been able to do has solved it. I recently did a clean install of Windows 10 x64 on my work computer. My printer is directly connected via USB. I installed the latest drivers from HP (located here). At first, it failed, and I found I had to disable Smart Install for it to complete. So I uninstalled completely, and reinstalled. It prints the first one or two times, but then my problem arises. Whenever I try to print, whichever program I am printing from crashes, and in the "see what's printing" window, it is stuck on Spooling. I've tried everything, such as restarting the spooler, uninstalling and reinstalling again (and checking Print Management to make sure the drivers were completely gone), and even updating to the latest firmware 20160224. HP Print and Scan Doctor doesn't help at all. I've uninstalled and reinstalled numerous times since, but nothing works. The last time I uninstalled, I rebooted, and I think Windows 10 automatically found the printer, but it still gives me the same problem. I'd like to add that I can print to other printers in the office fine.

    Here's the oddest thing: Before I did a clean install of Windows 10, I was on an upgrade. The printer worked fine then, and I believe I used the same drivers as the latest ones here at HP's site. Can anyone help me? This is extremely frustrating, as I cannot print.

    :)
     
    dEaFTOLiGhT, Jun 5, 2016
    #1
  2. jk9945 Win User

    Cannot uncheck PAUSE Print Windows 10, PC laptop on MAC server

    I have read all the 'uncheck print pause' posts but I still cannot print. Please help (and be patient with me as I am a Mac person on a steep PC learning curve)

    I have an HP LaserJet P1606dn printer connected to a Mac network. Just bought a new HP laptop, installed Bonjour, it found the HP Laserjet on the network, and installed.

    I downloaded the printer driver from the HP support site. When I go to print on the HP Laserjet, it spools then won't print. I click on Printer, Pause Printing is checked - but I cannot uncheck it. Stuck. Deleted the document, tried to print a test page.
    No change. Nothing seems to uncheck the Pause Printing option.

    I have uninstalled and re-installed. Restarted. No change.
     
    jk9945, Jun 5, 2016
    #2
  3. BrentHoak Win User
    Printer not working after updating computer to windows 10

    Same issue here one one computer only. Two other Windows 7 machines upgraded and printers worked with no problems. HP M401dns network computers. Windows says Driver not available and keeps killing the print spool and Remote Task services when trying to
    install.
     
    BrentHoak, Jun 5, 2016
    #3
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HP LaserJet Pro M401dn Printing Crashes Program, Stuck Spooling

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