Windows 10: HP MFP printers not scanning under Windows10 / Win 10 solved

Hi All
just sharing an experience:
The wife asked me this morning to quickly scan and email a page for her.......

Well:
In Win 10 no scan app for HP, found it, downloaded it from Store and, lo and behold, it could not find my
HP LaserJet 1217 nfw MFP
on the network.......
Neither by auto-search nor when given the IP address....

Well, looked on HP site for scanner drivers, nothing.... only the whole bloat-ware set.
Oh, BTW, this nice little pop-up on the HP site advising you to check for help on Win 10 updates, it just sends you in circles back to the download page..... *Wink

Downloaded the scanner and printer doctor, installed it and run.....

Well, guess what, it told me to download the bloat-ware package....

Well, did that (third time since I have Win 10, first to install printer, second time when printer was completely grayed out and wouldn't print anymore, this time I keep it in tools.....)

So after about 2 hrs of fiddling (was frustrated in between and did my scan on the Ubuntu / LINUX box, which took all of 4 minutes (2 min for first scan and another 2 for scanning it over te doc feeder since it was legal size) 5 min including mailing it) I finally can scan from Win 10 integrated app (which did not find the MFP on the network either) AND the HP Scan To app.

I am sure I could have made my life easier by just connecting the PC wired to the printer, but I consider that bad style, if a Network setup works one way it should work with ALL available options and I don't believe in letting any soft or hardware getting away with pissing me off, if I can avoid it *Wink

BTW HP Scan To app, if you like to use that, you will find it directly after install under recently installed.
SAVE it somewhere you can find it again since after the next restart it will disappear otherwise (Which happened the last 2 installs, this time I pinned it to Start!!!)

Have fun with your HPs
(Remember, as long as the run, they run great, but once they don't, better hold on to your pants *Wink (or look for the extra-big bottle of Tylenol.... ))


Werner from Montreal

:)

 

Print doesn't work in user mode, in word 2013 and test page in the printer properties

We acquired 17 new computers HP Pro 400G3, 6 pieces of HP LaserJet MFP M125nw and 10 pieces of HP LaserJet MFP M426fdn.

Computers have come preinstalled with Windows 7 Pro, a Windows10 Pro on CD and a HP Cd "Driver Recovery DVD".

I followed the steps of the Win10 installation booklet, everything was fine. When installing win 10, administrator account is disable. I did enable administrator after the win 10 installation finished and installed all programs I had under administrator account,
including the printer driver, some on USB and other on network printer.

So far everything is ok. Everything works, printing goes in Adobe Reader and Word 2013 (administrator account).

Create standard user, local account, and surprise: PRINTING only works in Adobe, notepad in any other program, but not in Word (Office) does nothing. I give print and does nothing, no error message, nothing. Scan documents is going ok.

If I want to print test page in Printer Properties, it gives me the message "Test page failed to print. Would you like to view the print troubleshooter for assistance?".

I deleted the user account and I created again, and how many once worked printing, but in most cases it did not work. I saw in firewall all is ok, the printer have the newest driver, I make update of firmware of the printer. Nothing, doesn't print. No importance
if is on USB or network printer. The printing have same problem.

Please help me. I do not know what to do. I read on the net and I found nothing concrete to solve the problem.

 

Upgraded to Windows 10, Now HP Printer going Crazy!

Hi Jessyish

Your printer need to upgrade driver for windows 10 before you can use the printer normally.

You can download the HP Color LaserJet Pro MFP M277dw driver for windows 10 at:

http://www.printerdrivers.co/2016/04/hp-laserjet-pro-m277dw-driver-download-windows10-linux-mac.html

Hope can help you.

 

When some network printer is hard to find or doesn't work properly, I can install it locally. Then create a new IP port with the IP address of the printer and from Printer Settings change the local port to the new IP port. This usually works better then HP's own network ports! Next tip is to set a static IP address on the printer so as not to change every time there is a power failure and the router restarts!

I hope that helps. *Wink

 

Hi
just a FYI, printer was on static IP 192.168.2.78.

My above solution works without the local install >> then switch port solution you recommended, which is surly faster, but requires more tech knowledge from the average user, so thanks for adding it, hope that our combined solution gets everyone up and running, never mind their tech level.

W.