Windows 10: Hp mpp 2.0 rechargeable stylus pen doesn't work

I bought a hp mpp 2.0 rechargeable stylus pen. I have a hp pavilion convertible 14 laptop at the moment. The stylus used to work a year back, now it just stopped working. I tried various solutions like trying the stylus on another compatible laptop, but it doesn't seem to work. I think it is due to like a windows problem rather than pen itself.

:)

 

How to check if my laptop supports Microsoft Pen Protocol (MPP)?

Hi, I'm using HP EliteBook 840 G6 Notebook PC (Product Number: 7YF14UP) which has a 14" touchscreen and running on Windows 10 Enterprise Version 1809. How can I check e.g. in the Settings or Control Panel whether Microsoft Pen Protocol (MPP) is supported?
I plan to purchase a third party stylus pen that uses MPP to work with this laptop. I have checked with HP and they said to contact Microsoft for confirmation. Thank you.

 

stylus pen

Hi,

We would like to know more about your concern. Please provide the following information so we can assist you better:

• Were you able to use your stylus pen before without any issues?
• When did you start having this issue?
• Are you getting any error messages when using your stylus pen for drawing?
• What troubleshooting steps have you done so far?

We will be waiting for your response.

 

Stylus Not Cooperating With MPP

Hello! I have (*Specs Below). When I use a stylus, it creates a dotted line. I have to use it at an angle to get it to create a continuous line. I noticed that when I have a stylus on the tip, the cursor spins around. On each spin
the stylus clicks. Thus creating the dotted line. When I use the button at the bottom, the eraser activates and I have no issues. I can use the eraser on the tip with no clicks then have a straight line. I have used two separate stylus'. I have a Wacom Bamboo
Ink Plus, then another after exchange at Best Buy, and a Nuvision Pen. They both have the same input. I have updated all of my driver's and updated Windows. I have uninstalled and re-installed my HID touch screen, HID Pen, Monitor, and Bluetooth. I have calibrated
the pen touch. Since I do not have a Surface I do not have the detailed pen settings. My laptop uses MPP so the Wacom compatibility driver will not work. It seem's to be how my computer registers any stylus. What can I do?

*Specs:

Computer: Acer Nitro Spin 5 - NP515-15-80XS

OS: Windows 10

Wacom Ink Plus: CS322AK0A

Nuvision Pen: TPEN-H1BK