Windows 10: HP notebook misbehaving with random freezes, BSoDs and crashes

Discus and support HP notebook misbehaving with random freezes, BSoDs and crashes in Windows 10 Software and Apps to solve the problem; Product: HP 15-R006tx Notebook PCOperating System: Microsoft Windows 10 64-BitYesterday I booted my notebook after a couple of days and it worked... Discussion in 'Windows 10 Software and Apps' started by Mohit Sharma83, Dec 17, 2022.

  1. HP notebook misbehaving with random freezes, BSoDs and crashes


    Product: HP 15-R006tx Notebook PCOperating System: Microsoft Windows 10 64-BitYesterday I booted my notebook after a couple of days and it worked perfectly for 15-20 minutes but then it suddenly gave a BSOD which was stuck at 0% for 10 minutes and I had to restart the notebook. Windows then refused to boot saying 'Boot Drive doesn't exist'. I searched online for help and restarted after removing the battery and all other peripherals and then it worked.Today I turned it on and got the Boot drive error again and followed the same process and it fortunately started. But then I got a BSOD again

    :)
     
    Mohit Sharma83, Dec 17, 2022
    #1
  2. philc43 Win User

    Random freezes or BSODs (In windows drivers)

    Basically you need to go back to the step described in my post #121

    As the freeze happens when you leave the system idle for a while it is most likely a driver associated with a background process that starts up when the system is idle for while. You might be able to search the event information logs to check which services started around the exact time of the freeze.
     
    philc43, Dec 17, 2022
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. vinsterX Win User

    HP notebook misbehaving with random freezes, BSoDs and crashes

    Random Crash/Freeze on Build 10130


    Hello everyone.

    I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

    1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
    2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.
    In both cases, I have to hold the power button in to shut down the computer for a restart.

    Any direction or help would be greatly appreciated.
     
    vinsterX, Dec 17, 2022
    #4
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HP notebook misbehaving with random freezes, BSoDs and crashes

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