Windows 10: HP Officejet 8610 network connection failure after Windows 10 update

Discus and support HP Officejet 8610 network connection failure after Windows 10 update in Windows 10 Network and Sharing to solve the problem; A windows 10 update arrived this afternoon, and I updated. After the Windows 10 update the network connection to my printer HP Officejet Pro 8610... Discussion in 'Windows 10 Network and Sharing' started by billhopkinson, May 15, 2017.

  1. HP Officejet 8610 network connection failure after Windows 10 update


    A windows 10 update arrived this afternoon, and I updated.

    After the Windows 10 update the network connection to my printer HP Officejet Pro 8610 broke. My PC reports that it is not connected, but the printer believes that it is connected to the network. Can't print.

    I have a laptop running Windows 10 which has not been updated today, and with the same driver edition it connects to the printer and prints. So I believe the problem is specific to the recent update.

    Any suggestions to reconnect the network printer following the update?

    :)
     
    billhopkinson, May 15, 2017
    #1

  2. Ever since I upgraded to windows 10 my Hp officejet pro 8620 will not actvate. I have tried wireless and a printer cable. The printer will not activate HP OFFICEJET PRO8620

    This worked for me with an HP officejet 8610 so it might for similar models as well.

    After trying many other things in addition to uninstalling and reinstalling complete driver package, the solution for me after was to go to Printer Properties, Advanced, New Driver go through the wizard and choose HP and then Officejet
    Pro 8600 Class. I think the problem is the driver that HP is providing for the Officejet Pro 8610 -- it just doesn't work with Windows 10. After changing to the Officejet Pro 8600 Class printing started working. Didn't try scanning because user didn't
    need it.
     
    compmunkey, May 15, 2017
    #2
  3. Windows 10 - Update error - Hewlett-Packard - Other hardware, Printer - Null Print - HP Officejet Pro 8610 - Erro 0x800f020b

    My Windows update is giving two errors;

    i) Hewlett-Packard - Other hardware, Printer - Null Print - HP Officejet Pro 8610 - Erro 0x800f020b

    ii) HP - Other hardware, Printer - Null Fax - HP Officejet Pro 8610 - Erro 0x80070490

    Anyone can help me, please?

    Thank you in advance.

    Regards
     
    Alexandre Dias Lopes, May 15, 2017
    #3
  4. fireberd Win User

    HP Officejet 8610 network connection failure after Windows 10 update

    I have an 8620 and had a problem with scan not attached. I ran the HP Scan and Print Doctor program. It said it fixed it but it still showed not attached. However, after I shutdown the PC (powered off) and then powered on and booted up it was connected. Have you tried the HP Scan and Print Doctor program (it came with my 8620).

    I think this is the HP link to download it, if you don't have it.
    HP Printers - Using HP Diagnostic Tools for HP Printers in Windows | HP® Customer Support
     
    fireberd, May 15, 2017
    #4
  5. Yes, I ran HP Print and Scan Doctor, which came up with dead ends.
    Also rebooted.
     
    billhopkinson, May 15, 2017
    #5
  6. fireberd Win User
    Next step (what I would do) is uninstall the HP 8610 driver software, restart the PC (don't skip this step), then do a new install of the printer software.
     
    fireberd, May 16, 2017
    #6
  7. bro67 Win User
    Another for uninstall all HP software, go into Devices and Printers to tell Windows to forget the printer if it sees it on the network. Reboot and then install the software, make sure you are able to see the printer when the software asks for which printer to use.

    If this was Creators update that installed, you are basically talking about having issues with any upgrade for Windows 10 vs. a Clean install.
     
    bro67, Apr 5, 2018
    #7
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HP Officejet 8610 network connection failure after Windows 10 update

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