Windows 10: HP Pavilion Laptop 15 randomly chokes up whenever charging and not full battery

Whenever I am actively charging my laptop, and it is not yet at a full charge, it randomly freezes for a few seconds, before regaining regular function. I don't have this problem whenever it is operating only on battery, and the problem also does not happen whenever the laptop is fully charged and plugged in.Any idea how this can be fixed?

:)

 

HP Pavilion laptop crashes with full battery

Hello, My HP Pavilion 15t-cs200 laptop (running Windows 10 64-bit) crashes within minutes if I unplug it. It crashes without any warning. It does not appear to be a battery usage or battery level problem. The battery (an OEM replacement for the original) appears to be at full health and full charge. Any suggestions would be appreciated!

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10, HP laptop battery "plugged in, not charging"

After installing Windows 10 on my HP Pavilion g6-2197sa laptop, I have had problems charging the battery. The battery icon reports something like "79% available (plugged in, not charging)."

I can, sometimes, temporarily fix this problem by following these steps:

1. Shut down
   
2. Remove battery
   
3. Boot up on AC power
   
4. Uninstall the ACPI-Compliant Control Method Battery driver
   
5. Shut down
   
6. Reinsert battery
   
7. Reboot
   

However, I bought a new battery to see whether the issue lay with my original battery, and it worked fine for a while before it also succumbed to the issue. Now the new battery no longer charges even after repeating the above process. My original battery seems to charge temporarily after I repeat the above process.

I have further noticed that my AC light flashes continuously while plugged in, whether the laptop is on or off, which it never used to do.

Also, note that the battery never charges, now matter how low the available remaining power gets - my problem doesn't appear (to me) to be a feature designed to prolong battery life.

I would really like to fix this problem permanently but am completely stumped. Cheers!