Windows 10: Hp pc goes into hibernation when not charging!

everytime i go on my pc when am not charging it, the pc will drop from full battery too zero

after a couple of 10 minutes when i am not charging the pc. when that happens it will instantly go into

hibernation mode! help!

:)

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

hibernating/password

Hello Rich,

One possible reason why your system keeps hibernating or goes to sleep is because of the power plan settings of your computer. To assist you with your concern regarding your PC hibernating, we recommend that you reconfigure the power plan settings by following
the steps below:

• Type Display on Cortana's search field and press
  Enter.
• Select Power & sleep.
• Under the Sleep option, click the drop down menu to set the number of minutes/hours you would like your PC to sleep/hibernate. We suggest that you select
  Never if you do not want you system to hibernate.
• Close all windows for the changes to take effect.

Let us know if you will need further assistance.

 

Battery drain in hibernation

This is a volunteers forum. We cannot fix anything for you!

I would start by taking these steps:

1. Put Windows into hibernation.
2. Get it out of hibernation.
3. Check the time stamp of the hidden file C:\Hiberfil.sys. Does it reflect the time when you took Step 1 above? If it does not then the machine was not in hibernation.
4. Before going to bed, make a note of the battery charge.
5. Switch the machine off and unplug the power cord.
6. Next morning, before plugging in the power cord but after turning it on, make another note of the battery charge. If there is a noticeable discharge then you have a leaky battery or a problem with the motherboard. Windows can't be the culprit because it
   was off all night.