Windows 10: HP printer 3630

Hi,

I am wanting to add the HP 3630 icon to my desk top. The printer is connected and working but I have no idea how to scan a document from this printer. Can you please help? TIA.

:)

 

Printer problem with hp 3630

So, printer does have an USB port.
Did you try troubleshooting with



HP DeskJet 3630 All-in-One Printer series - Driver Downloads | HP® Customer Support seems to be very new version and HP is probably aware of problems with W10.

 

Printer problem with hp 3630

Mike

I repeat the printer does not have a usb port, one end of cable with 2 holes in plug goes into printer, the other end of cable has a usb plug that fits into the usb port of laptop.

If it helps to clarify, I will write as many details as possible.

2 cables, one a power cable, the other mentioned above.
printer is a HP 3630 desk jet all in one.
I have the HP disk and I have Uninstalled and reinstalled several times.
I have connected printer power cable direct to wall socket and have switched electric off whilst printer on, as suggested
it was working the day it stopped, I just changed location of printer by one shelf.
I have power and can photocopy

Can't think what else to add.

 

Printer problem with hp 3630

From the manual:



13. Is USB port.
Also as per manual, you have to install driver before USB is connected. (HP usually stipulates that for all printers). WiFi and USB connections can't work at same time, have to choose one or the other.
As it's also a scanner, does that work ?.