Windows 10: HP printer showed under unspecified devices.

I installed drivers from windows update in add a printer. Driver installed but whenever I connect the printer it shows in unspecified devices in devices and printers and I am not able to print. please help.
thanks.



:)

 

HP Photosmart 7550 driver for Window 10

After upgrading to Windows 10 from Window 7 Home Premium, my HP Photosmart 7550 printer does no show as one of the options to print. I cant set this as a default printer. It shows as "Unspecified" and under properties:

Device Function
Type

HP Photosmart 7550 Series Universal Serial Bus Controller

HP Print Device Other Devices

HP Printer IEEE 1284.4 Compatible Printer

I do not know how to select this printer for color printing. Any help will be appreciated.

Jagdish Sood

 

HP OfficeJet 5740e shows as Unspecified Device over USB connection

Have run the HP Print / Scan Doctor - no fix.

Have run the Windows Printer Troubleshooter - no fix.

Update Driver from Printer Properties and it says I have the latest driver.

Remove driver and then reinstall from HP Support and still shows as Unspecified Device.

Why does it show up as an Unspecified Device? It is warning me about USB 2.0 device not functioning correctly and tells me to plug the USB cable into a USB 3.0 port , but my Laptop is brand new.

What gives Microsoft? The HP tools aren't finding any errors. The printer appears to work fine printing and scanning. I have the same problem over the Wireless Network connection.

W10 64bit HP ProBook.

 

HI stan1998. Welcome to the TenForums @stan1998

While the process you outlined above should work it doesn't.

Please head to hp.support and find the latest full software driver package for your device. Download.

Then on your system, open device manager and uninstall any and all HP3030's. If asked if you want to remove drivers say yes.

Once everything is removed disconnect printer from system.

Then open apps in settings (Start > Settings > Apps) and uninstall any software associated with this printer. I would also check under programs in control panel. To get to control panel type control panel in Cortana search box, should be right at top of found items.

Start install and answer the questions. When the software says it can't find printer reconnect the printer and install should continue on.


Ken

 

Thanks bro...it worked...thanks alot.

 

You're welcome. Please mark thread solved so others find.

HP printers in particular can't be attached before drivers installed. If you do Windows loads MS drivers. I've gotten to the point that with all printers I install software first. Some don't ask for the printer and for the ones that do I attach when they get cranky.

Take care.