Windows 10: HP Reverb G2 v2 that flickers and randomly loses tracking

Discus and support HP Reverb G2 v2 that flickers and randomly loses tracking in Windows 10 Gaming to solve the problem; Hi folks! I have a HP Reverb G2 v2 that flickers and randomly loses tracking in WMR and the MSFS 2020 sim. I have updates Win 10, all drivers,... Discussion in 'Windows 10 Gaming' started by Fly by Night, May 20, 2023.

  1. HP Reverb G2 v2 that flickers and randomly loses tracking


    Hi folks! I have a HP Reverb G2 v2 that flickers and randomly loses tracking in WMR and the MSFS 2020 sim. I have updates Win 10, all drivers, unplugged, replugged cables. Some folk in forums suggested resetting boundries, but that doesn't work. The "Center" button alternates between lit and greyed out. When "Trace button is pressed, a red button comes on and won't trace. Please help, VR is not working for me. Windows 10, intel i7 10700K, 3.8Ghz, 8 core, 16MW 125W, 64GB RAM, Nvidia Geoforce RTX 2080 Super 8GB, Hard Drive 1TB

    :)
     
    Fly by Night, May 20, 2023
    #1

  2. HP Reverb G2's Cameras Seem to Be Misoriented?

    Hello Lennon. I'm Greg, here to help you with this.

    It's a hardware issue or HP's software that would control it.

    I would contact HP Support under warranty to either fix or replace it:

    https://support.hp.com/us-en

    I would also simultaneously post this in the HP forums to get guided help from the engineers and enthusiasts there who are more brand-focused than here in a general WIndows forum:

    https://h30434.www3.hp.com/t5/Welcome-to-the-Co...

    Some resources I found for G2 Reverb Setup and related issues that might help:

    https://manuals.plus/hewlett-packard/hp-reverb-...

    https://www.gamersbynight.com/hp-reverb-trackin...

    https://h20195.www2.hp.com/v2/GetDocument.aspx?...







    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

    ____________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack, May 20, 2023
    #2
  3. Sawa-MSFT Win User
    HP Reverb G2 shaking

    Hi AG_86_n,

    Thanks for your post in Microsoft Community.



    It sounds like you are currently having problems with picture shows on HP Reverb G2 shaking after upgrading to Windows 11. Sorry for the inconvenience.



    These failures during use may be caused by the incompatibility of device drivers with Windows 11. However, after searching, it seems that there is no driver for Windows 11 to install on your device, it is recommended that you contact HP, but you also can try to download and install it again to see if the problem can be solved.

    HP Reverb G2 Virtual Reality Headset Software and Driver Downloads | HP® Customer Support



    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you want to go back to Windows 10, you can try the following methods:

    1. If you upgrade from Windows 10 to Windows 11 within 10 days, you can go back by Recovery:Recovery options in Windows (microsoft.com)



    2.If the update is more than 10 days, please go

    Settings > Recovery > Restart now. After restarting, it will automatically enter the Windows recovery environment, please click "Troubleshoot" > "Advanced Options", and then click "Uninstall Updates" to remove the recently installed Windows 11.



    Feel free to post back if you need further assistance.



    Best Regards,

    Sawa | Microsoft Community Support Specialist

    -----------------------

    * Beware of scammers posting fake support numbers here.

    * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you.

    * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.
     
    Sawa-MSFT, May 20, 2023
    #3
  4. Adam11_76 Win User

    HP Reverb G2 v2 that flickers and randomly loses tracking

    WMR HP Reverb G2 with Hybrid Graphics System

    This is concerning WMR with the HP Reverb G2.

    For anyone who is familiar with this situation:

    I have tested the HMD with an MSI laptop equipped with i9/RTX 3070/32 gig using the Thunderbolt 4 port and a USB -C to DisplayPort adapter.

    The right eye lens is displaying correctly however the left eye lens is scrambled with black and white vertical lines.

    The Thunderbolt 4 port on this machine is *not* wired directly to the Nvidia GPU, but to the iGPU. MSI reports that the hybrid system will offload to the dGPU and receive complete frames at the Intel iGPU end. but it is still an Intel UHD GPU at the DisplayPort end.

    Microsoft seems to imply that hybrid graphics as well as the Surface products are supported in the minimum required specs: Windows Mixed Reality PC compatibility guidelines - Enthusiast Guide | Microsoft Docs.

    The system also has an HDMI 2.1 port directly wired directly to the RTX 3070. I've also attempted to make use of this connection with an active HDMI 2.0 -> DP adapter, however the WMR portal reports that the cable is not connected in this case.

    Interesting, I tested an Oculus Rift S on the HDMI -> DP adapter and it worked as expected. Conversely, if attempting to use the Rift S with the Thunderbolt port, it will not turn on at all, whereas the HP reverb G2 displays one eye lens correctly, but the other is scrambled.

    Appreciate anyone's advice who is familiar with WMR and if this is a driver/software issue or moreso a hardware issue that cannot be overcome with the hybrid graphics config or use of an HDM adapter.

    Thanks much,

    A
     
    Adam11_76, May 20, 2023
    #4
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HP Reverb G2 v2 that flickers and randomly loses tracking

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