Windows 10: HP Smart App not working on surface pro x

Discus and support HP Smart App not working on surface pro x in Windows 10 Software and Apps to solve the problem; HP Smart app not working on Surface pro X after windows update ?... Discussion in 'Windows 10 Software and Apps' started by james tolf, Dec 18, 2024.

  1. JAMES TOLF
    james tolf Win User

    HP Smart App not working on surface pro x


    HP Smart app not working on Surface pro X after windows update ?

    :)
     
    james tolf, Dec 18, 2024
    #1
  2. JUNAID_A
    Junaid_A Win User

    HP SMART app - crash

    Hi Blair,

    Thank you for writing to Microsoft Community forum.

    • Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:


    Regards,
     
    Junaid_A, Dec 18, 2024
    #2
  3. SUMIT (INDEPENDENT ADVISOR)
    Sumit (Independent Advisor) Win User
    Surface Pro X ARM

    Yes, for work needs I suggest going for Surface Laptop 7 or Surface Pro.

    However X is going to be a great device in the future when support for ARM64 arrives.
     
    Sumit (Independent Advisor), Dec 18, 2024
    #3
  4. BRADAVON
    bradavon Win User

    HP Smart App not working on surface pro x

    Your Phone: Ringtone and Call quality terrible on Surface Pro X?

    Hi,

    Can anyone help? Thanks

    Windows 10 version: 1909 (Build: 18363.815)

    Your Phone App version: 1.20041.85.0

    Your Phone Companion Link to Windows app version: 1.20041.82.0

    Link to Windows Service version: 1.0.5.2.30

    Samsung Galaxy S10: Android 10 / OneUI 2.1

    It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through
    the Your Phone app are terrible: Constant crackling, tapping whatever
    you want to call it. Kind of like coins being dropped.

    All other aspects of Your Phone work
    wonderfully.

    I've tried:

    Phone:

    1. Bluetooth: Unpairing the Surface Pro X
    2. YourPhone Companion App: Clearing Application Data/Cache

    Surface Pro X:

    1. Settings -> Bluetooth: Unpairing the phone
    2. Settings -> Phone: Unlinking the phone
    3. Settings -> Apps: YourPhone App: Repair and Reset

    I then set it all up again which went through all fine.

    I've also tried:

    1. Device Manager -> All Bluetooth Drivers -> Update Driver
    2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.

    I suspect the issue is related to the Your Phone App
    and Bluetooth but don't know where to check next?

    Because the crackling noise seems to be bluetooth related.

    Thanks
     
    bradavon, Dec 18, 2024
    #4
Thema:

HP Smart App not working on surface pro x

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