Windows 10: HP Smart refuses to work on Windows 10

Discus and support HP Smart refuses to work on Windows 10 in Microsoft Windows 10 Store to solve the problem; Hello,I installed the HP Smart app from the Microsoft store. It does not let me go past the "Welcome to HP Smart" screen. Clicking "accept all" does... Discussion in 'Microsoft Windows 10 Store' started by kokokokkok, Jan 24, 2022.

  1. KOKOKOKKOK
    kokokokkok Win User

    HP Smart refuses to work on Windows 10


    Hello,I installed the HP Smart app from the Microsoft store. It does not let me go past the "Welcome to HP Smart" screen. Clicking "accept all" does not do anything. Similarly, managing options and clicking "next" does not do anything at all as well. Absolutely puzzled by this, would appreciate any help.

    :)
     
    kokokokkok, Jan 24, 2022
    #1
  2. JUNAID_A
    Junaid_A Win User

    HP SMART app - crash

    Hi Blair,

    Thank you for writing to Microsoft Community forum.

    • Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:


    Regards,
     
    Junaid_A, Jan 24, 2022
    #2
  3. DRDNA
    DRDNA Win User
    ASUS Smart Doctor for Windows 10 x64 (a favor for a friend)

    Most will agree though that After Burner works better. Maybe try that if no love for Smart Doctor.

    EDIT: Or maybe you could try GPUTweakII Ver1.1.4.0 from Asus, which list windows 10 64 compatible.
     
    DRDNA, Jan 24, 2022
    #3
  4. RAJESHWARI_PATIL
    Rajeshwari_Patil Win User

    HP Smart refuses to work on Windows 10

    HP smart photo

    Hello,

    Thank you for posting your query on Microsoft community. I regret the inconvenience caused to you. Let me help you.

    • What is the Model number of this HP system?

    This issue might be due to the compatibility reasons. So I suggest you install Hp media smart program or app in compatibility mode and check.

    I want you install the hp smart menu from the link given below and then run the program in compatibility mode.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-80442-1

    To run the program in compatibility mode follow the link and instructions mentioned in the link.

    Make older programs compatible with this version of Windows

    Make older apps or programs compatible with Windows 10

    I suggest you perform a clean boot and try transferring the data
    . Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

    How to perform a clean boot in Windows.

    http://support.microsoft.com/kb/929135

    Warning: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link
    to return your computer to Normal startup mode.

    Hope the information helps.
     
    Rajeshwari_Patil, Jan 24, 2022
    #4
Thema:

HP Smart refuses to work on Windows 10

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