Windows 10: HP Smart won't open on Windows 11.

I have spend four hours with the HP help desk and they have concluded that Microsoft is the issue. Are there humans to help with this? I've tried about ten "solutions" here and have made no progress.

:)

 

Windows won`t open an program when using Microsoft user

Windows won`t open an program when I try to open it with Microsoft account user, but when I login with local account, that program opens. I have tried with 2 Microsoft accounts, 1 admin and 1 normal user, and it won`t open in either one of them. What can cause this?

***Moved from Windows / Windows 11 / Tilit, profiilit ja kirjautuminen***

 

HP SMART app - crash

Hi Blair,

Thank you for writing to Microsoft Community forum.

• Were there any changes made on the computer prior to this issue?
  

Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:

• Fix problems with apps from Microsoft Store
  
• HP Smart for Windows
  
• Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.
  

Regards,

 

I have windows 10 and my printer is HP OFFICEJET PRO 8610. My laptop says it is offline What do I do?

Hi Donna,

Thank you for posting in Microsoft Community.

• Have you installed all pending Windows and driver updates?
• Did you make any changes to your computer prior to this issue?

I suggest you to refer the link below and perform the troubleshooting steps suggested.

Archived - HP Support Community


Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks