Windows 10: HP Touchscreen Issues

Ever since upgrading my laptop HP Envy 17m-ae111dx to Windows 11, the touchscreen has stopped working.Things I’ve tried:1. Checking Device Manager for the touchscreen driver it didn’t show up2. Updating BIOS3. HP Diagnostics 4. Checking the connection between the digitizer and motherboard.

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HP Ultrabook touchscreen is not working

Hi Jagadish,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the model number of the device?
   
   
   

I suggest you to refer the article on
troubleshooting touchscreen issues on HP computers.



Hope it helps.



Muralidhar

Microsoft Community Moderator

 

why did my HP pavillions touchscreen stop working

Hi Linda,

There are several troubleshooting steps that we can undergo to identify what's causing the issue on your touchscreen. If you're using a Surface, you'll find the troubleshooting steps in this
article. However, if you're using a different device, we suggest that you provide us the answers
to these questions:

• Were there any changes to your computer prior to the issue?
• What is the brand and model of your device?
• What do you mean by "touchscreen stop working"?
• When did you start experiencing the issue?

We're looking forward to your response.

 

touchscreen no longer works

I have an HP Pavilion 24-g030xt with touchscreen. In device manager under Human Interface Devices it doesn't list touchscreen monitor. My computer is about 18 months old and the touchscreen works fine until about 2 months ago. Any suggestion?