Windows 10: HP window 10 power off seducingly when backup, after can't not start again

during desktop window 10 in backup processing, the power is suddenly off. can't not start anymore, can fix, restore. how?

:)

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

Windows 10 Hibernate issue with the HP laptop

Hi,

Sorry for the delay in response.

We would suggest you to runt the Power troubleshooter and check.

Try to run the troubleshooter and check.

• Type Troubleshooting in the search box and hit
  Enter.
• Select View all from the left pane and select Power.
• Follow the on-screen troubleshooter and try the steps.

We would also suggest you to update the firmware of the BIOS and install the chipset drivers and check.

For steps related to updating firmware for the BIOS and chipset drivers, you may contact the HP.

 

Windows 10 power options

Hi Robert,

About your concern with Windows 10 power options, applied settings may not be recognized due to several reasons. We suggest that you run the Windows 10 Power troubleshooter. Here are the steps to follow:

• Go to Search, type troubleshoot, and click Troubleshooting.
• Under System and Security, click Improve power usage.
• The troubleshooting wizard will automatically start. It will try to solve any detected issues.

Let us know if you need further assistance regarding your concern.