Windows 10: Hp3835 printer not printing from windows 10 ver.1803

i own an HP deskjet ink advantage 3835 printer.

it was working fine on windows 10 until the ver. 1803 update.

since then print jobs are sent to the print Que but the Que is empty, so nothing is printed.

even the windows test page is not printed.

but when i test it with the HP printer and scanner doctor, a test page is printed.

i have been trying to reinstall the drivers and restarting the print spool and clearing every bit of the drivers. but nothing helps.


and i know the printer is fine coz i can print from android.

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Following Win 10 Update (1803): Unable to print (Printer offline message).

Printer Samsung ML2950 Series.

I have followed all the suggestions here: https://support.microsoft.com/en-us/help/4027397/windows-10-fix-printer-problems

None of them fix the problem.

The printer is working fine. Another WIN 10 computer on the network is able to print to the printer without issue.

Latest updates:

• WIN 10 1803

and

• Security Update for Adobe Flash for Win 10 1803 KB4338832

I uninstalled KB4338832 and the problem persists, so I presume that the problem is with the 1803 update (as that took around 2 hours to install, I'm reluctant to uninstall it to test it).

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.