Windows 10: hrblock.onmicrosoft.com

I accidentally tried to sign in to my HR Block employee login with the wrong email address. Now I unable to clear the page. The screen is locked with the message "sorry but we are having trouble signing you in" I am using Chrome browser.

:)

 

Onmicrosoft

I have just reinstalled windows on my computer. Why can I not login to Windows with my onmicrosoft (Office) password?

 

software from hrblock

installed software from hrblock

now when I click on the green icon message, application already running,

how do I fix this? Block wants to charge me to fix - no way i brought the s/w and i'm not paying them to fix their s/w.

 

"File Not Found" Errors on HRBLOCK and TurboTax in saving to Documents -- BUT Office 2016 apps can save

All of the following statements are true, and they are odd and to me mysterious when taken together:

1. Neither HRBlock 2018 (2017...) nor Turbo Tax 2018 can save a file to anywhere in the systems Documents folder. The error message is "File not found" with both programs, after doing Save As and OK.

2. Both HRBlock and Turbotax can save files in any user folder created outside the systems Documents folder.

3. Office 2016 desktop apps can save files normally in the system Documents folder. Office online is not used, and neither is OneDrive.

4. A large amount of research has already been done with my PC's Permissions and Effective Access and inheritance regarding this issue. I have received hours of guidance from HRBlock tech support, including at least one person there for 10 years. PC health
has been thoroughly checked. A chkdsk seems irrelevant because the problems are by app, but the problems are the same exactly for two different apps.

Some of my present guesswork: Office 2016 and Windows 10 may have in net effect combined to block out these two tax apps and perhaps other non-office apps from the system Documents folder, but if so how and what to do from here? Does anyone have further
ideas or suggestions? It is a very odd situation. Yes, I can use the tax forms by just avoiding the systems Documents folder, but I want to understand this mystery.

Tu