Windows 10: Huawei Sound X Bluetooth Speaker and Microphone

Dear Microsoft Team,I have a Huawei Sound X speaker connected on my computer via bluetooth. I hear sounds clear, but my Windows 10 Pro & 11 Pro can not recognize it as microphone.I will be glad with your solution proposal.

:)

 

Stereo Bluetooth Headphones do not reproduce stereo sound

Bluetooth 4.x headsets (headphones with microphone) have two modes:
1. Stereo headset speakers with NO microphone
2. Mono headset speakers with microphone

I see in the listing for your headphones it shows a microphone. Make sure your the audio is configured correctly so that you have stereo headphone speakers.

With your headphones connected with Bluetooth

Left-click on little speaker (bottom right on desktop)





You should see current speaker for computer
In this example headphones in stereo is selected





If you click on Headphones you will bring up all options





To see more…
Right-click on little speaker (bottom right on desktop)





Select Sounds from list





If you want Stereo Headphones but NO microphone

Select Playback tab
Make sure Headphones is the current playback device





Select Recording tab
Make sure Microphone array (or similar) is the current recording device

 

Zoom Audio not playing when connected to bluetooth transmitter

Bluetooth headsets have two modes because Bluetooth 4.x does not have enough bandwidth for both stereo speakers and a microphone at the same time.

• Hands-Free = Mono speakers + microphone
• Stereo = Stereo speakers + no microphone

Bluetooth headphones only need one mode because they don't have a microphone.

• Stereo = Stereo speakers

Airfly Pro is only designed to be used for stereo headphones or stereo speakers

I assume you are plugging the 3.5mm plug for the Airfly Pro into the input for the speakers
You then connect the laptop to the Airfly Pro using Bluetooth
For speakers in Zoom select Bluetooth Stereo
For microphone you select some microphone such as the one built into the laptop

The limitation of this setup is that you will only hear one side of the call on the speakers. What you say into the microphone won't be heard at all on the speakers. Another problem is that Bluetooth only has a maximum range of about 30 feet.

 

Bluetooth attached speakers - no sound

Hi Bill,



Thank you for writing to Microsoft Community Forums.



Thank you for sharing the required information to suggest you in the right direction to fix the issue.

1. What is the model number of the Bluetooth speaker?
   
2. Have you tried connecting the Bluetooth speakers on different computer?
   

Please try the below suggested steps to fix the issue.





Method 1

Check the Bluetooth support Service

1. On your keyboard, press Windows Key+R. This should open the Run dialog box.
   
2. Type “services.msc” (no quotes), then hit Enter.
   
3. Once you’ve got the Services window up, look for the
   Bluetooth support service and double-click it.
   
4. From the drop-down menu, select Automatic.
   
5. Now launch the Bluetooth support service by clicking the Start button.
   
6. Confirm the changes you’ve made by clicking
   Apply and OK.
   

Method 2

Use the troubleshooter for playing audio

1. To access this, follow these instructions.
   
2. Go to the taskbar and click the Search icon.
   
3. Type “audio playback” inside the box, then select ‘Find and fix audio playback
   problems’. This should open the Audio Playback troubleshooter.
   
4. Click Next. The troubleshooter will now find and repair audio playback issues
   

Method 3

Resetting your default playback device

1. Right-click the Sound icon on the taskbar, then choose Sounds from the list.
   
2. Once the Sound window is up, go to the
   Playback tab.
   
3. You will see a list of audio devices. Click the Bluetooth speakers you paired with your computer.
   
4. After that, set the Bluetooth speakers as your default playback device. You can do this by pressing the
   Set Default button.
   
5. Save the changes you’ve made by clicking
   Apply, then pressing OK.
   

You may also refer the article Fix sound problems in Windows 10
for more information.







Hope it helps.





Muralidhar

Microsoft Community Moderator