Windows 10: Huawei USB Type C Headphones not registering on computer

Whenever I try to plug in my Huawei headphones, they don't show up. Instead of seeing USB-C as an option, the only audio option is Realtek Audio. I've restarted my computer, updated my drivers, and plugged the headphones in and out again, and none of those options worked. How do I solve this issue?

:)

 

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USB-C to HDMI 4K UHD Display Adapter, model TUC-HDMI

• Extend or mirror your computer's display to a 4K monitor or HDTV
• Flawless video with high speed USB Type-C to HDMI connection
• Max resolution: 3840 x 2160 resolution at 30 Hz

USB-C to VGA HDTV Adapter, model TUC-VGA

• Extend or mirror your computer's display to a projector, monitor or HDTV
• Flawless video with high speed USB Type-C to VGA connection
• Max resolution: 1920 x 1200 resolution at 60 Hz

USB-C to Gigabit Adapter, model TUC-ETG

• Adds a Gigabit Ethernet port to your computer
• SuperSpeed USB 3.0 Type-C port

 

USB-C type headphones not working

These headphones came with the Huawei P20 phone and work fine but, when I connect it via USB-C in my laptop (the port works too) it doesn't do anything. The audio keeps playing fine on the speakers, but when I open the sound configuration menu, both, the
input and output device list are flickering as shown below but nothing is shown when I open them. What could the solution be?

 

USB-C type headphones not working

Hi,

Thank you for writing to Microsoft Community Forums.

This error of Screen flashing/flickering on Windows 10 is usually due to incompatible drivers. The incompatible app, programs or display driver causes the screen to flicker every time when you do your work.

Please help me with the below questions.

1. Have you tried connecting the head phones on different USB ports and different computer?
   
2. Have you tried connecting the different head phones on a same device?
   
3. What is the make and model of the computer?
   

However, you may try the below suggested steps.

Method 1: Make headset as default device

1. Click on Start, type in Control Panel.
   
2. Click on Sound, and select Recording tab.
   
3. Select your headset as the default device and click on
   OK.
   

Method 2: Run the Audio troubleshooter

1. Click on Start button and then click on Settings icon.
2. In Settings click on Updates & Security.
3. Click on Troubleshoot from the left pane and then click on
   Playing Audio and Run the Troubleshooter option in the right pane.
4. Follow the on screen instructions as the Audio Troubleshooter tries to diagnose and fix sound problems on your computer.

Method 3: Update Audio drivers

1. Click on Start, type in ‘Device manager’.
   
2. Under Sound, Video and game controllers, select your sound card.
   
3. Click on the Sound card and select driver tab and click on Update driver.
   

If the steps didn’t work, try uninstalling your audio driver:

1. Open Device Manager, right-click (or tap and hold) the audio driver, and select Uninstall.
   
2. Restart your device and Windows will attempt to reinstall the driver.
   

If windows doesn’t find a new driver, look for the one on the device manufacturer’s website.

You may also refer the article Fix USB-C problems, for more troubleshooting
steps.

Hope it helps.

Muralidhar

Microsoft Community Moderator