Windows 10: Huion Kamvas 13 is being displayed as a "monitor 1" screen.

I have a fresh new windows installed and I am trying to get my kamvas 13 tablet installed but no matter what resources I try, nothing seems to work. I have reinstalled the huion installer, unplugged and replugged the huion, and even fully factory fresh reset the computer without the tablet plugged in. All I am getting is a "device not connected" despite being clearly connected. My theory right now is that the desktop is identifying the tablet as a secondary monitor. But here is what I have if anyone can help.https://i.imgur.com/fjiHmdg.pnghttps://i.imgur.com/qVFVyBV.png

:)

 

Win11, Huion Kamvas Pro 13 Tablet laggy as a dual monitor

Hello TaroR.



Welcome to Microsoft Community.



Regarding to your information I assume that you have some problems when you use the Huion Kamvas Pro 13 in Windows 11.

This seems not a Microsoft product and we don't have this device for test, so we can only provide the basic troubleshooting steps.

First, make sure that you don't install any other brands of tablet drivers.

Then try to reinstall the driver of this tablet from the Huion.

And check the specifications of the interface meet the requirements if you can try another interface with the same specification.

We ask the support of Huion, and they told us that this type of device is support Windows11, but according to your description it works fine except

in your computer that installs Windows 11 so it may have some compatibility issues between the driver and Windows 11.

This brand seems to be a China brand and we find an article about this problem, they suggest that you can contact them for help if you have any

the problem when you use the product from Huion.

So to solve your problem better I suggest you can go to the Huino official website to get more professional help.

Support : HUION

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If there is anything not clear, please do not hesitate to let me know.



Best Regards,



Tommy-MSFT | Microsoft Community Support Specialist

 

Huion Kamvas Pro 16 not detected by driver

Last month I bought a Huion Kamvas Pro 16, installed the driver, and it was working perfectly. I tried again this month and suddenly my driver will not detect my driver. The screen works but I can't utilise the tablet to it's full capability without the driver. It does work on another computer I tested so we know it's not the hardware, but I we weren't able to figure out why it won't work on my computer. I have gone through Huion support and they suggested that I asked computer support instead because they believe it to be a problem with my computer.

Things we tried:

1. reinstalled the driver
   
2. installed an older version of the driver
   
3. tested different usb slots
   
4. reinstalled the computer system
   
5. tried to run after clean boot
   
6. they sent me wintab32.dll to download and put into C:/WINDOWS/System32 and C:/WINDOWS/SYSwow64
   

I'm out of ideas and I just want to be able to use my tablet again!

 

Huion Kamvas Pro 16 not detected by driver

Hi Mofenu. I'm Greg, ten times awarded Windows MVP, here to help you fix this.

1) Try all of these troubleshooting steps for connecting the tablet to your PC:

https://support.huion.com/en/support/solutions/...

https://support.huion.com/en/support/solutions/...

https://www.reddit.com/r/huion/comments/fs2wbx/...

https://www.reddit.com/r/huion/comments/r90gm6/...

https://www.reddit.com/r/huion/comments/jp7dmv/...

https://huion.freshdesk.com/en/support/discussi...

https://manuals.plus/huion/kamvas-pro-16-manual

Since you've now tried everything to get the tablet recognized, let's focus now on finding and fixing any problems with Windows 10:

2) See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...

System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready:

https://www.tenforums.com/tutorials/8280-hide-s...

3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

5) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

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