Windows 10: Huion Kamvas 16 2021 pen works, but not display

I have a Huion Kamvas 16 2021 drawing tablet. before windows 10, it work perfectly fine. but now windows 11 dose not recognize it as a display. The pen works fine, i can set the work space to one of my two other monitors, and it functions as intended. I have uninstalled and reinstalled the drivers multiple times, I have tested all my ports on my graphics card, they all work, the cables work perfectly fine, i still bought another brand new set of cables to test with the tablet, still have the same issue.I have go through multiple troubleshooting steps, from a simple redownload of the drivers, t

:)

 

Huion KAMVAS 22 streams my computer display but the pen doesn't work can you help me find what is wrong?

Hi

Welcome to Microsoft community.

I'll help you troubleshoot the issue with your Huion Kamvas 22 pen display. Here are some steps to diagnose and hopefully resolve the problem:

1. Driver Installation:
   
   • Uninstall any existing Huion drivers. Go to Control Panel > Programs and Features, find the Huion driver, and uninstall it.
     
   • Restart your computer.
     
   • Download the latest driver for your Huion Kamvas 22 from the Huion official website. Be sure to download the driver that matches your Windows version.
     
   • Temporarily disable your antivirus software to prevent it from interfering with the driver installation.
     
   • Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.
     
   • Install the driver with administrative privileges (right-click the installer and select "Run as administrator").
     
   • After installation, restart your computer again.
     
2. USB Connection:
   
   • Check your USB cables and ports. Try different USB ports on your computer, preferably a USB port directly on the motherboard at the back of the computer for desktops.
     
   • If you're using a USB hub or USB-C to USB adapter, connect the tablet directly to the computer instead.
     
3. Pen & Tablet Calibration:
   
   • Open the Huion tablet software you installed and check if the tablet is recognized in the software.
     
   • Calibrate the pen within the Huion software.
     
4. Windows Settings:
   
   • Go to Windows Settings > Devices > Pen & Windows Ink to confirm the settings here are correct and that Windows recognizes the pen input.
     
5. Check Pen Battery/Charge:
   
   • If your pen requires a battery or needs to be charged, make sure it’s properly charged or the battery is in good condition.
     
6. Try on Another Computer:
   
   • Since you've mentioned it's not working on any other computer, this could indicate an issue with the tablet or pen itself. However, ensure that when testing on other computers, you also install the necessary drivers and follow the correct setup procedure.
     
7. Firmware Update:
   
   • Some Huion tablets have firmware updates. Check on the Huion website if there’s a firmware update available for your model.
     
8. Contact Huion Support:
   
   • If none of the above steps work, it may be a hardware issue with the pen or the tablet itself. Contact Huion customer support for assistance. They may have specific guidance for your model or be able to offer a repair or replacement if necessary.
     

When changing to a new computer, differences in hardware and software environments can affect how peripherals work, so it might take a bit of configuration to get everything running smoothly again.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Huion Kamvas Pro 16 not detected by driver

Last month I bought a Huion Kamvas Pro 16, installed the driver, and it was working perfectly. I tried again this month and suddenly my driver will not detect my driver. The screen works but I can't utilise the tablet to it's full capability without the driver. It does work on another computer I tested so we know it's not the hardware, but I we weren't able to figure out why it won't work on my computer. I have gone through Huion support and they suggested that I asked computer support instead because they believe it to be a problem with my computer.

Things we tried:

1. reinstalled the driver
   
2. installed an older version of the driver
   
3. tested different usb slots
   
4. reinstalled the computer system
   
5. tried to run after clean boot
   
6. they sent me wintab32.dll to download and put into C:/WINDOWS/System32 and C:/WINDOWS/SYSwow64
   

I'm out of ideas and I just want to be able to use my tablet again!

 

Huion Kamvas Pro 16 not detected by driver

Hi Mofenu. I'm Greg, ten times awarded Windows MVP, here to help you fix this.

1) Try all of these troubleshooting steps for connecting the tablet to your PC:

https://support.huion.com/en/support/solutions/...

https://support.huion.com/en/support/solutions/...

https://www.reddit.com/r/huion/comments/fs2wbx/...

https://www.reddit.com/r/huion/comments/r90gm6/...

https://www.reddit.com/r/huion/comments/jp7dmv/...

https://huion.freshdesk.com/en/support/discussi...

https://manuals.plus/huion/kamvas-pro-16-manual

Since you've now tried everything to get the tablet recognized, let's focus now on finding and fixing any problems with Windows 10:

2) See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...

System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready:

https://www.tenforums.com/tutorials/8280-hide-s...

3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

5) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.