Windows 10: Hyperx Cloud 3 Wirelesse's Not Working Has built in drivers Device status is "No drivers...

HyperX Cloud III Wireless Not Detected as Audio Device Windows 11 24H2 Summary of the Problem: My HyperX Cloud III Wireless headset is detected partially — the volume scroll wheel works, but the headset does not show up as an audio playback device in Sound settings or Device Manager under "Sound, video and game controllers." Windows does not install any audio driver for the headset, and I cannot hear any audio output. Error Message: When trying to manually install a driver via Device Manager: “Windows encountered a problem installing the drivers for your device.”“The system cannot

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HyperX cloud 3 Drivers/not working

When I was trying to fix it yesterday I used Driver Easy and updated all my drivers including the usb drivers and audio drivers but it has still persisted. I have checked again for any new drivers but it hasn't shown anymore results. Audio troubleshooter doesn't list the Cloud 3 as an audio device.

 

HyperX cloud 3 Drivers/not working

Yes, the issue could be related to the USB-C to USB-A adapter that came with your HyperX Cloud 3 headset. Some users have reported similar problems where the headset is not recognized or the drivers fail to install when using the adapter.

Here are some methods to try.

-If you're using a USB 3.0 port, try a USB 2.0 port, or vice versa. Some users have reported that changing the USB port resolved their issue.

-Inspect the USB-C to USB-A adapter for any physical damage. If it appears damaged, you may need to replace it.

-Connect the headset to a different device using the USB-C to USB-A adapter. If it works on the other device, the issue might be with your PC.

-Update your PC's USB drivers: The issue might be with the USB drivers on your PC. You can update these drivers through the Device Manager on your PC.

 

HyperX cloud 3 Drivers/not working

Hello Olivier, sorry about your problems. My name is Marco and I will do my best to help you.

Did you install the headset as mentioned in the following link? https://support.hyperx.com/Headsets/Cloud-III/

The HyperX NGENUITY software allows you to customize your HyperX products, but it might not work properly if it's outdated or not installed correctly. Try updating to the latest version of the software, or uninstalling and then reinstalling it.

If you reinstall it, after uninstalling it, go to the device manager too and uninstall what you see as audio detected for the headset.

Then restart Windows to let it reinstall the drivers and then install HyperX NGENUITY.

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