Windows 10: I accidentally locked my Laptop using my Microsoft account.

I opened microsoft.com on my phone then pressed on my profile pic after that to "My Microsoft Account" then to the 3 lines on the top left then on devices tab. I found my Laptop device on there, so out of curiosity I pressed on find my device then Lock. Now my Laptop is locked and I can't open it. Everytime I try to put my pin for my Laptop I am sure the pin is correct it says "An administrator has restricted sign in. To sign in, make sure your device is connected to the Internet, and get your administrator to sign in first.".Note: I have only one profile which IS the administrator and my La

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Accidentally locked my laptop from my Microsoft Account. How to unlock the device

Accidentally locked my laptop from my Microsoft Account. How to unlock the device.

There is no Unlock option in Microsoft Account.

Can you please suggest how to Unlock my device ?

 

Accidentally locked my laptop from my Microsoft Account. How to unlock the device

Hi

Welcome to Microsoft community.

If you've accidentally locked your laptop via your Microsoft account and you're not seeing an "Unlock" option, here are the steps to unlock your device:

1. Physical Access: Go to your locked laptop. You'll need physical access to your laptop to unlock it.
   
2. Login Screen: At the login screen, you'll need to enter the password for the Microsoft account that the laptop is linked to. If you have changed your Microsoft account password recently, ensure you're using the latest one.
   
3. Reset Password: If you have forgotten your password, you can reset it. From the sign-in screen on your laptop, select 'I forgot my password' and follow the prompts. You'll need to verify your identity and then you can enter a new password.
   
4. Two-step Verification: If you have two-step verification activated, you'll need to provide an additional security code which can be sent to your email, phone number or authenticator app.
   

After successfully entering your password (and second verification step if applicable), your laptop should be unlocked.

The lock option from Microsoft account is for temporary scenarios where you've left your device unattended and you want to make sure no one else can access it. Once you unlock it from the device itself, it should be back to normal use.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Accidental removal laptop from Microsoft account

To answer your query, we suggest that you create a new local account then associate it to your Microsoft account. That's the time you can access your laptop using the Microsoft account.

Steps on creating a new local user are found on this link.

Do update us with the results.