Windows 10: I am an Assure subscriber and need their help. How do I contact Assure subscription?

Discus and support I am an Assure subscriber and need their help. How do I contact Assure subscription? in Cortana to solve the problem; I am an Answer Desk Assure subscriber and need to reach them to assist me with an email I received stating Microsoft approved my request to remove all... Discussion in 'Cortana' started by donnakuhlman, Nov 4, 2020.

  1. DONNAKUHLMAN
    donnakuhlman Win User

    I am an Assure subscriber and need their help. How do I contact Assure subscription?


    I am an Answer Desk Assure subscriber and need to reach them to assist me with an email I received stating Microsoft approved my request to remove all microsoft software from my computer. I did not make that request. PleaseDO NOT remove Microsoft products from my computer. The email was dated 11/2 and said everything would be removed within 2 days.

    :)
     
    donnakuhlman, Nov 4, 2020
    #1
  2. BHEALECH
    Bhealech Win User

    Assure Subscription

    Microsoft have obviously blocked all my calls for help. I have an Assure Subscription. Who should I contact?
     
    Bhealech, Nov 4, 2020
    #2
  3. KEN ROO
    Ken roo Win User
    Assure subscription

    This is the help you offer? The question was in regard to an ASSURE subscription

    Your membership benefits

    Assure covers it all, as often as you need:

    • Virus Removal and Protection

    • Premium Software Support

    • Advanced PC Tune-Up

    • In-store personal training

    Click here to go straight to Answer Desk

    or call (800) 642-7676.

    Sign in using your Microsoft account.

    Chat or request a call to get started.

    Although It seems that the others with this subscription did not get the info. above in an email, it does not much matter. Because outside of using the phone to call for tech support, which is no picnic and has varying results, I have had no success with
    accessing the account on line. Even though I created a Microsoft account.

    Also, I have recently been automatically charged for another years subscription. I do not recall being informed of this when I first purchased the Assure plan and I did not receive an email warning of the upcoming renewal.

    I have tried the links and suggest ways of contact with no success.

    This is unexceptable. I expect more from Microsoft.
     
    Ken roo, Nov 4, 2020
    #3
  4. FWEEMS
    FWeems Win User

    I am an Assure subscriber and need their help. How do I contact Assure subscription?

    Assure subscription

    Hi:

    I just bought into the "Assure" yesterday at the suggestion of a tech, but have no idea of what it is. I had a virus problem which they fixed, but for the money I spent how long is the subscription for; 6 months or a year and what do I get in return
    "that one fix from the other day"?

    Frank
     
    FWeems, Nov 4, 2020
    #4
Thema:

I am an Assure subscriber and need their help. How do I contact Assure subscription?

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