Windows 10: I am being harrassed by a Microsoft support agent that identifies as a Dirk, he will not...

I am being harrassed by a Microsoft support agent that identifies as a Dirk, he will not let me speak to supervisor. How do I proceed?

:)

 

desktop agent tray error message in windows 10

I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
it is there,



Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

• Press Windows key + R, type msconfig.
• Go to Startup tab.
• Click on Open Task Manager.
• Uncheck Desktop Agent Tray from the list.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Support agent

Hi Awiese. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

It's become increasingly harder to reach Microsoft Support chat or phone agents ever since WIndows 10 reached 1.3 billion users which is more than almost anything on earth - except Facebook which has never had personal agent Support.

Besides that almost no company gives free human support for free services, yet for years Microsoft has given support for it's free Upgrades and other free services without requiring proof of purchase.

If you paid for a product then you can expect Support and I'd keep pushing for it. Contact Microsoft Support at Contact Us - Microsoft Support. Explain the problem and keep asking for an agent.

But since you're here why don't you let me help you interactively in forums? Just describe the problem, how it started and what you've tried so far to fix it. I'll do my best to help or find someone else who can help better.

Feel free to ask back any questions. Report back results for more steps if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

the universal identifier (UUID) type is not supported

Hi,

Thank you for posting your query on Microsoft Community.

As you are getting the error "The universal unique identifier (UUID) type is not supported", I suggest you to refer the Microsoft help article to resolve this issue.

First logon fails with "The universal unique identifier (UUID) type is not supported"

First sign-in fails with the universal unique identifier (UUID) type is not supported - Windows Client

Note: The steps for Windows 8/8.1 applies to Windows 10

Hope this information is helpful.
Do let us know if the issue is resolved. For any further information, feel free to contact us.

Thank you.