Windows 10: I am being told to load PC Cleaner otherwise my system files will be wiped out. Is this a scam?

I am being warned to install PC Cleaner otherwise my system files will be deleted. Is this true or is it a scam?

:)

 

Scam?

Well, that's not true.

Phony "tech support" / "ranso… - Apple Community

Suggestion to read:

• Beware of Phony Emails &Tech Support Scams
• Avoiding technical support scams
  
• Tech Support Scams - Help & Resource Page
  

If needed:

• How to Remove Adware from a PC
• https://malwaretips.com/blogs/remove-tech-support-scam-popups/

 

HFV Cleaner Pro Hidden Files (File Explorer)

Hi Shaz,



Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this. Kindly follow the below given methods and check if issue is fixed.

Method 1:

Try running Windows Defender to check if there is any virus and malware infection that can create this issue again. To do so kindly follow the below given link:

http://windows.microsoft.com/en-in/windows-10/how-to-protect-your-windows-10-pc#v1h=tab01



Method 2:

I suggest you to try running SFC scan and DISM tool and check If that resolves your issue. To do so kindly follow the below given steps:

System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

• DISM.exe /Online /Cleanup-image /Scanhealth
• DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope this information helps. Post back with updated issue details for further help.

Thank you.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??