Windows 10: I am connected to the internet via ethernet but i cant stream youtube

Hello guys,I am using a wired connection into my pc straight from my router. I am getting perfect download speeds and good ping however I can not stream any youtube and i can not play games such as fivem and redm. When looking at get help it comes up showing "you're connected to the internet. The network connection quality might be low." I have tried everything under the sun to fix this and nothing has worked. I tried contacting Virgin media about the issue but they are completely useless any help would be appreciated.

:)

 

Ethernet connection issues, internet working

I have an issue where my ethernet connection on my PC sometimes fails to work even though

• all my internet home devices connected to the same connection are working perfectly
• when I plug my wifi stick into this PC (which I used for months before I tried ethernet), it also works fine and won't come up with any issues even after I use it for months unlike my ethernet
• my computer itself fails to detect the issue as the network is displayed as 'connected', I never get any error messages, running windows diagnostics on the connection fails to detect any problems

I say 'sometimes' because:

• this issue does not happen every time I start my PC
• restarting my PC 'sometimes' fixes the issue
• ipconfig/release, ipconfig/flushdns, ipconfig/renew 'sometimes' fixes the issue
  
• reseting my network settings 'sometimes' fixes the issue (it might just be the restart though that 'fixes' it)

More details on this issue:

• I believe this issue may be some sort of server connection issue as:
• the issue doesn't completely block my connection - if I wait long enough I can still google search things/ load into some webpages
• my connection does not appear to be a speed issue - if I manage to load into youtube the youtube video loads at a normal rate, but moving between different pages in youtube takes forever

solutions that have not worked so far:

• deleting all my hidden/unused network adapters
• network reset
• using google's DNS servers
• disabling/unchecking IPV6 to force the connection to use IPV4 (I thought it might be an IPV6 issue as my ethernet status says 'No network access' for IPV6)

other details

• my windows 10 is fully up to date
  

 

Changing internet type on a internet passthrough ethernet connection

Hi SanJ16,



Thank you for writing to Microsoft Community forum.



You may try the following steps on your laptop and check if it works.

1. Open ‘Settings’ and choose ‘Network and Internet’.
   
2. Click on ‘Ethernet’ and tap ‘Properties’ for the network connection.
   
3. Set it to ‘Private’ and turn on ‘Make this PC discoverable’.
   
4. Close settings when finished.
   

Hope it helps,

 

Windows 10 and internet connection

Hi,



Apologies for the late reply.



Since you are able to connect to the internet wirelessly it is just the wires connection which has issues.

It could be either wire which has problems or Ethernet port.

Before you change either of these I suggest you to try the following steps:

Follow these steps to run the troubleshooter.

a. In search Type “Troubleshooting” without quotes in the search box and hit Enter.

c. Select “View all” option from the left panel.

d. Select “Internet Connections” from the list and follow On-screen instructions.



Regards,