Windows 10: I am consistently NOT receiving an access code when prompted

Discus and support I am consistently NOT receiving an access code when prompted in Windows 10 Software and Apps to solve the problem; Every single time I try to link my xbox account or Microsoft account or try and log in, I am always getting the popup "Because you're accessing... Discussion in 'Windows 10 Software and Apps' started by Kyle Groshong, May 1, 2025 at 8:47 PM.

  1. I am consistently NOT receiving an access code when prompted


    Every single time I try to link my xbox account or Microsoft account or try and log in, I am always getting the popup "Because you're accessing sensitive info, we'll send a code to *** Email address is removed for privacy *** to verify your identity." When I click "SEND CODE" I receive NOTHING. I have tried everything and have all the listed all the "Safe senders and domains" and "Safe mailing lists" from Microsoft Support. Would upload screen shots but the upload photo doesn't work on this platform, similar to the phone numbers i have called to try and get support. Do I really have to switch everything over to anoth

    :)
     
    Kyle Groshong, May 1, 2025 at 8:47 PM
    #1
  2. cwtech Win User

    command prompt will not open in safe mode with command prompt

    Would I just follow the same steps within safe mode after hooking up to the other system?
     
  3. jcaswell Win User
    W10 can connect to wider internet but cannot access web pages

    I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:
    1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
    2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
    3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
    4. I am using Windows Defender and have:
      1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
      2. Turned off the Firewall and tried again - no connection
    My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?
     
  4. Vesao Win User

    I am consistently NOT receiving an access code when prompted

    How to remove Guest account?


    Try these steps and you should be able to delete the guest account:
    1. Press the WIN + X keys and select "Command Prompt (Admin)" from the Quick Access menu.
    2. At the Command Prompt, run this command: Code:
      Code:
      net user Guest /del
     
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I am consistently NOT receiving an access code when prompted

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