Windows 10: I am downloading a program and the system is blocking it as a virus

Discus and support I am downloading a program and the system is blocking it as a virus in AntiVirus, Firewalls and System Security to solve the problem; I am downloading a program and the system is blocking it as a virus and I am not able to download while I am sure it is not a virus.I tried to go to... Discussion in 'AntiVirus, Firewalls and System Security' started by JadR85, Feb 19, 2022.

  1. JadR85 Win User

    I am downloading a program and the system is blocking it as a virus


    I am downloading a program and the system is blocking it as a virus and I am not able to download while I am sure it is not a virus.I tried to go to protection history but I am not able to get to any where that is called protection history

    :)
     
    JadR85, Feb 19, 2022
    #1
  2. Athlonite Win User

    McAffee Seems to be Blocking Attempts to Download Other Anti-Virus Programs!

    not always the case I've seen antivirus programs get side stepped as soon as the virus runs which is what the first thing alot of them now try to do so it's still down to PEBKAC and teaching said problems how to be not so stupid
     
    Athlonite, Feb 19, 2022
    #2
  3. Nikhar_K Win User
    Error: Couldn't download - virus scan failed message when trying to download a program

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error, 'Couldn't download - virus scan failed message' when trying to download a program. I'll certainly assist you with this.



    However, please let us know:



    • May I know the program that you are trying to download?
    • Which browser are you using?
    • Are you able to download any other programs?


    I would suggest you to try using a different browser like Microsoft Edge and see if that helps.



    If you are receiving this error while using Google Chrome, I would suggest you to refer the section
    "Virus scan failed" or "Virus detected" in the article Fix file download errors
    and see if that helps.



    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
    these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.




    Refer the article How to back up and restore the registry in Windows



    I would also recommend you to create a system restore point.



    Let us know the results, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, Feb 19, 2022
    #3
  4. I am downloading a program and the system is blocking it as a virus

    McAffee Seems to be Blocking Attempts to Download Other Anti-Virus Programs!

    I agree, and I listed the criteria for that small percentage in Post #46.

    I never said it wasn't good. Nor did I say it didn't matter if it wasn't good since people need to be trained or have common sense anyway. I said training was required, and that is a business management and business IT responsibility - just as it is a parent's for their children.

    And note that is regardless the user's (or admin's) anti-malware solution of choice.

    I have also said many times that, regardless the anti-malware solution of choice, it is also necessary to always have a secondary scanner on hand to verify the user (again, always the weakest link in security) or the primary solution did not let something slip by. I typically recommend Malwarebytes for that.
    A warning is one thing, blocking without the option to continue with the installation is another, and unacceptible issue completely. As I noted in my first post in this thread, I am certain this is a McAfee bug and will quickly be fixed - if it is not just a quirk for the notebook in question. Which brings me to these questions:

    @newtekie1 - I see in your opening post you are preparing 2 Dell notebooks. But I don't see in your opening post that McAfee WebAdviser blocked the installation of Avast on both of those notebooks. It seems you only ran into this problem on the first notebook. Did the Avast install go smoothly on the second? Or did WebAdviser (1) not uninstall with the McAfee suite, and (2) did WebAdviser block Avast on the second notebook too?

    Or did you just ensure WebAdviser was gone before attempting to install Avast on the second?

    Just wondering if the problem was isolated to one notebook suggesting a quirk? Or both suggesting a trend/bug?
     
    Bill_Bright, Feb 19, 2022
    #4
Thema:

I am downloading a program and the system is blocking it as a virus

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