Windows 10: I am getting a black screen error, can hear people and respond, but, no ideas what's going on?

Discus and support I am getting a black screen error, can hear people and respond, but, no ideas what's going on? in Windows 10 Software and Apps to solve the problem; I tried reseating the GPU trinity OC 3090, i9-12900k,ram, and even reinstalled a FRESH windows 11, installed updates and more.Solutions I've tried... Discussion in 'Windows 10 Software and Apps' started by JoeyStreamz, Jun 19, 2023.

  1. I am getting a black screen error, can hear people and respond, but, no ideas what's going on?


    I tried reseating the GPU trinity OC 3090, i9-12900k,ram, and even reinstalled a FRESH windows 11, installed updates and more.Solutions I've tried already:Sfc scan-no corruptionsChecked Temps on CPU and GPU while gaming: Highest for GPU WAS 73 C and CPU was 67 CRemoved Drivers with DDU and reinstalled fresh onerestarted explorer.exeSet Phys X to CPUTurned off Hard Accel in Google Chrome and discord Set Nvidia to high performance to PerformanceChecked DISM no issuesthis is the error i'm getting: Process exit code: 0x8898008dattached is the image of my specs:

    :)
     
    JoeyStreamz, Jun 19, 2023
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jun 19, 2023
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jun 19, 2023
    #3
  4. Peer_Sam Win User

    I am getting a black screen error, can hear people and respond, but, no ideas what's going on?

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jun 19, 2023
    #4
Thema:

I am getting a black screen error, can hear people and respond, but, no ideas what's going on?

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