Windows 10: I am getting this Error in Dump

I looked at the dump files and came away with this.

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache
FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}
Followup: MachineOwner

Any Ideas?

:)

 

i am updating i am getting this error code 80180048 what to do can u solve this

Greetings kalyanjonnalagadda,

Thanks for visiting the Answers forum.

Currently, we are still looking into this particular error but we've seen success with getting the firmware of the device re-imaged on to the device. In order to do that, you will need to contact your mobile operator.

However, we are still looking into a more easily provided fix for this.

Cheers,

 

i am updating i am getting this error code 80180048 what to do can u solve this

pls send the solution sir pls sir

 

Please read How to upload files
Seeing you have a 0x124 we'll need more details.

0x124 = hardware error, WHEA stands for Windows Hardware Error Architecture, it basically means that WHEA found something that was either pretending to be a hardware error or you have hardware (related => drivers, overheating, improperly seating, or BIOS) problems.
Why I write 'pretending to be a hardware error' is because there is some software known for causing this particular crash and thus letting the system think there is a hardware error, specifically Gigabyte software and pre-installed software (bloatware) that comes with a laptop are known for causing this crash although not all of them.

 

Here you go!

 

Please remove all overclocking, overclocking is a common cause for 0x124
Code: [Memory Device (Type 17) - Length 40 - Handle 0045h] Physical Memory Array Handle 0042h Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_B1 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 2400MHz Manufacturer 0420 Serial Number Asset Tag Number Part Number F3-2400C10-8GTX[/quote] Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

• Uninstall Daemon Tools
• Download the SPTD standalone installer and follow these steps:
  • Double click the executable to open it
  • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.


Analysis:
I used the !errrec command on the 2nd parameter to reveal what the problem is, the problem is a write error on the level 0 cache of the CPU. However, because this is a MCE type (Machine_Check_Exception, most occuring with 0x124 crashes) the CPU is the one that reports this problem but that does NOT make it as a cause.
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, ffffe0010ec8c028, bf800000, 124} Probably caused by : GenuineIntel Followup: MachineOwnerProcessing initial command '!analyze -v; !sysinfo smbios; !sysinfo machineid; !sysinfo cpuspeed; !thread; .bugcheck; .time;' --------- 3: kd> !analyze -v; !sysinfo smbios; !sysinfo machineid; !sysinfo cpuspeed; !thread; .bugcheck; .time; ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe0010ec8c028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ SYSTEM_SKU: All SYSTEM_VERSION: System Version BIOS_DATE: 10/28/2015 BASEBOARD_PRODUCT: MAXIMUS VII HERO BASEBOARD_VERSION: Rev 1.xx BUGCHECK_P1: 0 BUGCHECK_P2: ffffe0010ec8c028 BUGCHECK_P3: bf800000 BUGCHECK_P4: 124 BUGCHECK_STR: 0x124_GenuineIntel CPU_COUNT: 8 CPU_MHZ: fac CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 3c CPU_STEPPING: 3 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: HITMAN.exe CURRENT_IRQL: f ANALYSIS_VERSION: 10.0.10240.9 amd64fre STACK_TEXT: ffffd001`93ab46f8 fffff803`bb80df1f : 00000000`00000124 00000000`00000000 ffffe001`0ec8c028 00000000`bf800000 : nt!KeBugCheckEx ffffd001`93ab4700 fffff803`bb21c73c : ffffe001`0ec8c028 ffffe001`0ded0ed0 ffffe001`0ded0ed0 ffffe001`0ded0ed0 : hal!HalBugCheckSystem+0xcf ffffd001`93ab4740 fffff803`bb80e40c : 00000000`00000728 00000000`00000003 ffffd001`93ab4b30 00000000`00000000 : nt!WheaReportHwError+0x258 ffffd001`93ab47a0 fffff803`bb80e764 : ffffe001`00000010 ffffe001`0ded0ed0 ffffd001`93ab4948 ffffe001`0ded0ed0 : hal!HalpMcaReportError+0x50 ffffd001`93ab48f0 fffff803`bb80e64e : ffffe001`0ded0820 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xe8 ffffd001`93ab4940 fffff803`bb80e88e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda ffffd001`93ab4980 fffff803`bb80ea10 : ffffe001`0ded0820 ffffd001`93ab4bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce ffffd001`93ab49b0 fffff803`bb15827b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 ffffd001`93ab49e0 fffff803`bb158031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffd001`93ab4b20 fffff801`4cd06215 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 ffffd000`25f4dfe8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!memcpy+0x255 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_CACHE ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7} Followup: MachineOwner --------- [SMBIOS Data Tables v2.8] [DMI Version - 0] [2.0 Calling Convention - No] [Table Size - 3831 bytes] [BIOS Information (Type 0) - Length 24 - Handle 0000h] Vendor American Megatrends Inc. BIOS Version 3003 BIOS Starting Address Segment f000 BIOS Release Date 10/28/2015 BIOS ROM Size 800000 BIOS Characteristics 10: - APM Supported 11: - Upgradeable FLASH BIOS 12: - BIOS Shadowing Supported 15: - CD-Boot Supported 16: - Selectable Boot Supported 17: - BIOS ROM Socketed 19: - EDD Supported 23: - 1.2MB Floppy Supported 24: - 720KB Floppy Supported 25: - 2.88MB Floppy Supported 26: - Print Screen Device Supported 27: - Keyboard Services Supported 28: - Serial Services Supported 29: - Printer Services Supported 32: - BIOS Vendor Reserved BIOS Characteristic Extensions 00: - ACPI Supported 01: - USB Legacy Supported 08: - BIOS Boot Specification Supported 10: - Specification Reserved 11: - Specification Reserved BIOS Major Revision 4 BIOS Minor Revision 6 EC Firmware Major Revision 255 EC Firmware Minor Revision 255 [System Information (Type 1) - Length 27 - Handle 0001h] Manufacturer ASUS Product Name All Series Version System Version Serial Number System Serial Number UUID 00000000-0000-0000-0000-000000000000 Wakeup Type Power Switch SKUNumber All Family ASUS MB [BaseBoard Information (Type 2) - Length 15 - Handle 0002h] Manufacturer ASUSTeK COMPUTER INC. Product MAXIMUS VII HERO Version Rev 1.xx Serial Number 140526607700532 Asset Tag Feature Flags 09h -1462163136: - (null) -1462163088: - (null) Location To be filled by O.E.M. Chassis Handle 0003h Board Type 0ah - Processor/Memory Module Number of Child Handles 0 [System Enclosure (Type 3) - Length 25 - Handle 0003h] Manufacturer To Be Filled By O.E.M. Chassis Type Desktop Version To Be Filled By O.E.M. Serial Number Asset Tag Number Bootup State Safe Power Supply State Safe Thermal State Safe Security Status None OEM Defined 0 Height 0U Number of Power Cords 1 Number of Contained Elements 1 Contained Element Size 3 [Onboard Devices Information (Type 10) - Length 6 - Handle 0024h] Number of Devices 1 01: Type Video [enabled] 01: Description To Be Filled By O.E.M. [OEM Strings (Type 11) - Length 5 - Handle 0025h] Number of Strings 4 1 To Be Filled By O.E.M. 2 To Be Filled By O.E.M. 3 NERO 4 To Be Filled By O.E.M. [System Configuration Options (Type 12) - Length 5 - Handle 0026h] [Physical Memory Array (Type 16) - Length 23 - Handle 0042h] Location 03h - SystemBoard/Motherboard Use 03h - System Memory Memory Error Correction 03h - None Maximum Capacity 33554432KB Memory Error Inf Handle [Not Provided] Number of Memory Devices 4 [Memory Device (Type 17) - Length 40 - Handle 0043h] Physical Memory Array Handle 0042h Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_A1 Bank Locator BANK 0 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 2400MHz Manufacturer 0420 Serial Number Asset Tag Number Part Number F3-2400C10-8GTX [Memory Device (Type 17) - Length 40 - Handle 0044h] Physical Memory Array Handle 0042h Memory Error Info Handle [Not Provided] Total Width 0 bits Data Width 0 bits Size [Not Populated] Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_A2 Bank Locator BANK 1 Memory Type 02h - Unknown Type Detail 0000h - Speed 0MHz Manufacturer [Empty] Serial Number Asset Tag Number [String Not Specified] Part Number [Empty] [Memory Device (Type 17) - Length 40 - Handle 0045h] Physical Memory Array Handle 0042h Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_B1 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 2400MHz Manufacturer 0420 Serial Number Asset Tag Number Part Number F3-2400C10-8GTX [Memory Device (Type 17) - Length 40 - Handle 0046h] Physical Memory Array Handle 0042h Memory Error Info Handle [Not Provided] Total Width 0 bits Data Width 0 bits Size [Not Populated] Form Factor 09h - DIMM Device Set [None] Device Locator DIMM_B2 Bank Locator BANK 3 Memory Type 02h - Unknown Type Detail 0000h - Speed 0MHz Manufacturer [Empty] Serial Number Asset Tag Number [String Not Specified] Part Number [Empty] [Memory Array Mapped Address (Type 19) - Length 31 - Handle 0047h] Starting Address 00000000h Ending Address 00ffffffh Memory Array Handle 0042h Partition Width 04 [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0048h] Starting Address 00000000h Ending Address 007fffffh Memory Device Handle 0046h Mem Array Mapped Adr Handle 0047h Partition Row Position [Unknown] Interleave Position 01 Interleave Data Depth 02 [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0049h] Starting Address 00800000h Ending Address 00ffffffh Memory Device Handle 0046h Mem Array Mapped Adr Handle 0047h Partition Row Position [Unknown] Interleave Position 02 Interleave Data Depth 02 [Processor Information (Type 4) - Length 42 - Handle 004fh] Socket Designation SOCKET 1150 Processor Type Central Processor Processor Family 01h - Other Processor Manufacturer Intel Processor ID c3060300fffbebbf Processor Version Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Processor Voltage 8ch - 1.2V External Clock 100MHz Max Speed 3800MHz Current Speed 4024MHz Status Enabled Populated Processor Upgrade Specification Reserved L1 Cache Handle 0050h L2 Cache Handle 0051h L3 Cache Handle 0052h Serial Number [String Not Specified] Asset Tag Number Part Number Fill By OEM [Cache Information (Type 7) - Length 19 - Handle 0050h] Socket Designation CPU Internal L1 Cache Configuration 0180h - WB Enabled Int NonSocketed L1 Maximum Cache Size 0100h - 256K Installed Size 0100h - 256K Supported SRAM Type 0020h - Synchronous Current SRAM Type 0020h - Synchronous Cache Speed 0ns Error Correction Type ParitySingle-Bit ECC System Cache Type Other Associativity 8-way Set-Associative [Cache Information (Type 7) - Length 19 - Handle 0051h] Socket Designation CPU Internal L2 Cache Configuration 0181h - WB Enabled Int NonSocketed L2 Maximum Cache Size 0400h - 1024K Installed Size 0400h - 1024K Supported SRAM Type 0020h - Synchronous Current SRAM Type 0020h - Synchronous Cache Speed 0ns Error Correction Type Multi-Bit ECC System Cache Type Unified Associativity 8-way Set-Associative [Cache Information (Type 7) - Length 19 - Handle 0052h] Socket Designation CPU Internal L3 Cache Configuration 0182h - WB Enabled Int NonSocketed L3 Maximum Cache Size 2000h - 8192K Installed Size 2000h - 8192K Supported SRAM Type 0020h - Synchronous Current SRAM Type 0020h - Synchronous Cache Speed 0ns Error Correction Type Specification Reserved System Cache Type Unified Associativity 16-way Set-Associative Machine ID Information [From Smbios 2.8, DMIVersion 0, Size=3831] BiosMajorRelease = 4 BiosMinorRelease = 6 BiosVendor = American Megatrends Inc. BiosVersion = 3003 BiosReleaseDate = 10/28/2015 SystemManufacturer = ASUS SystemProductName = All Series SystemFamily = ASUS MB SystemVersion = System Version SystemSKU = All BaseBoardManufacturer = ASUSTeK COMPUTER INC. BaseBoardProduct = MAXIMUS VII HERO BaseBoardVersion = Rev 1.xx CPUID: "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz" MaxSpeed: 4000 CurrentSpeed: 4012 GetPointerFromAddress: unable to read from fffff803bb38b200 THREAD ffffe001fb790080 Cid 0638.0684 Teb: 0000000000282000 Win32Thread: ffffe0010f7d90d0 RUNNING on processor 3 Not impersonating GetUlongFromAddress: unable to read from fffff803bb2dafa8 Owning Process ffffe0015dc43300 Image: HITMAN.exe Attached Process N/A Image: N/A fffff78000000000: Unable to get shared data Wait Start TickCount 1114470 Context Switch Count 3187503 IdealProcessor: 6 ReadMemory error: Cannot get nt!KeMaximumIncrement value. UserTime 00:00:00.000 KernelTime 00:00:00.000 Win32 Start Address 0x00007ffc1e509a74 Stack Init ffffd00025f4ec90 Current ffffd00025f4e710 Base ffffd00025f4f000 Limit ffffd00025f49000 Call 0 Priority 11 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5 Child-SP RetAddr : Args to Child : Call Site ffffd001`93ab46f8 fffff803`bb80df1f : 00000000`00000124 00000000`00000000 ffffe001`0ec8c028 00000000`bf800000 : nt!KeBugCheckEx ffffd001`93ab4700 fffff803`bb21c73c : ffffe001`0ec8c028 ffffe001`0ded0ed0 ffffe001`0ded0ed0 ffffe001`0ded0ed0 : hal!HalBugCheckSystem+0xcf ffffd001`93ab4740 fffff803`bb80e40c : 00000000`00000728 00000000`00000003 ffffd001`93ab4b30 00000000`00000000 : nt!WheaReportHwError+0x258 ffffd001`93ab47a0 fffff803`bb80e764 : ffffe001`00000010 ffffe001`0ded0ed0 ffffd001`93ab4948 ffffe001`0ded0ed0 : hal!HalpMcaReportError+0x50 ffffd001`93ab48f0 fffff803`bb80e64e : ffffe001`0ded0820 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xe8 ffffd001`93ab4940 fffff803`bb80e88e : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda ffffd001`93ab4980 fffff803`bb80ea10 : ffffe001`0ded0820 ffffd001`93ab4bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce ffffd001`93ab49b0 fffff803`bb15827b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 ffffd001`93ab49e0 fffff803`bb158031 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffd001`93ab4b20 fffff801`4cd06215 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 (TrapFrame @ ffffd001`93ab4b30) ffffd000`25f4dfe8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms2!memcpy+0x255 Bugcheck code 00000124 Arguments 00000000`00000000 ffffe001`0ec8c028 00000000`bf800000 00000000`00000124 Debug session time: Tue Mar 29 21:36:26.979 2016 (UTC + 2:00) System Uptime: 0 days 4:50:13.602 3: kd> !errrec ffffe0010ec8c028 =============================================================================== Common Platform Error Record @ ffffe0010ec8c028 ------------------------------------------------------------------------------- Record Id : 01d189c9bddb2695 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 3/29/2016 19:36:26 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe0010ec8c0a8 Section @ ffffe0010ec8c180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Generic Flags : 0x00 Level : 0 CPU Version : 0x00000000000306c3 Processor ID : 0x0000000000000003 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe0010ec8c0f0 Section @ ffffe0010ec8c240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000003 CPU Id : c3 06 03 00 00 08 10 03 - bf fb fa 7f ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffe0010ec8c240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe0010ec8c138 Section @ ffffe0010ec8c2c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : DCACHEL0_WR_ERR (Proc 3 Bank 1) Status : 0xbf80000000000124 Address : 0x0000000393108f00 Misc. : 0x0000000000000086[/quote]

 

I do not have Daemon tools or Alcohol 120% and my memory is Trident X 2400 Mhz. I should have also mentioned I got the dump fron a RSOD while playing Hitman.

 

I saw some events about Daemon tools hence why I added it.

According to the specs, you're running the memory at max tested speed which is not the SPD speed, please revert the overclock.

 

Well I ran the SPTD uninstaller earlier and inadvertently installed it, then uninstalled it via control panel. I ran the SPTD you linked to and the uninstall was grayed out. So it's gone I suppose.

I guess I don't follow you on what SPD speed is. **Never mind it's1600Mhz**

Attachment 72161

Are you wanting me to go back to stock settings just for diagnostics?

 

OCing is a known cause for this crash

 

Thanks for your help Axe0, now what?

 

Once you've reverted back the OC'ing, test the system to confirm the solution.

 

I have been testing this for a day now and it seems ok @ stock, but that's not where I want to be.

I want to know why I get a 0x124 error now? I have had this same system up and running for approx. 1 1/2 years without this error.

I do know that error can also occur if (while overclocking) your vcore is set to low. I am more into that camp since it has never been a problem before this. Also I think it may possibly be an error in my two x-fired Radeon cards at max settings while playing Hitman. This did not occur with Witcher 3 nor Fallout 4.

I have run on my OC PC, P95 for about 4 hours without errors, Real Bench for 30 min @ 16gb mem and no errors, ADIA stress test for about 4 hours and no errors, Furmark for about 40 minutes without errors, 3D Mark 11 with a score over 26000 and no crashes.

So I am really baffled about the true cause of the error. I am not saying your wrong or anything, I just want to know.

Thanks in advance!

 

The true cause is difficult to identify, the 0x124 usually only shows the problem and not the cause depending on what kind of error the 0x124 is (mostly a Machine Check Exception).