Windows 10: I am having a hard time with my computer, I can't scan and get rid of the corrupted files...

PS C:\WINDOWS\system32> sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag. PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth Deployment Image Servicing and Management

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Corrupted file RAR

If the archive has been created using WinRAR, why don't you try WinRAR itself? It has a built-in repair feature for repairing corrupted archive (ZIP as well as RAR). Follow the steps given below:

• Open WinRAR application in your system.
• Now click on File tab > Open or simply press Ctrl+O.
• A small window "Find Archive" will pop up. Locate the corrupt RAR archive from your system directory and select it.
• Now click Open button.
• Click Tools tab > Repair archive or simply press Alt+R.
• Again a small window "Repairing File name.rar" will pop up.
• Now click Browse to select a location to save the repaired archive.
• Check the box "Treat the corrupt archive as RAR" and click OK.
• WinRAR will start repairing of corrupt RAR archive. Once it gets completed click Close.

I hope the above steps will help you repair the corrupted RAR archive.

Thanks.

 

Corrupt Files

Hi,

The challenge that you are experiencing is most likely due to a virus. A computer virus can corrupt or delete data on a computer. It can even delete everything on the hard disk.

To resolve your concern, we suggest that you run a full scan on your computer using
Windows Defender by following the steps below:

• Type windows defender on the search bar.
• Click on Windows Defender.
• On the right panel, select Full, then click on Scan now.

If the full scan cannot detect any viruses, we suggest that you run an offline scan on your computer using
Windows Defender by following the steps in this article:
Help protect my PC with Windows Defender Offline.

If you have a different antivirus application installed on your computer,
Windows Defender will automatically turn off. Kindly disable other antivirus applications before running a scan using
Windows Defender.

Let us know if you need further assistance with your concern.

 

How do you fix corrupted media files, I have a video on my computer that can't be played

Hi Thomason,

Provide us additional information to assist you better with this issue:

• How exactly are you trying to access the video files on your computer?
• What exactly happens when you try to access video files?
• What is the complete error message/ error code of this issue?

I suggest you to run a SFC scan and check if it helps.

System File Checkeris a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to
fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system files

Hope it helps. Reply to the post with an updated status of accessing the video files for further assistance.

Thank you.