Windows 10: I am having a problem when it comes to the start menu.

Ok I have a question. Be patient with me, I'm rubbish with computers. But I am having a problem when it comes to the start menu. Every time I go to open the start menu, it opens and before I can do anything it immediately closes. I've tried touching the start icon with the mouse and also tried using the start key on the keyboard, the same thing happens every time.I haven't been able to close the computer by using it for months now. To shut down the computer I have to CNT-ALT-DLT. And if I need a program open I have to go the long way around and use the files menu first. I don't know if I'm d

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Start menu search problems

Hi Michael,

In order for us to better assist you, we would like to ask few questions:

• Did you make any changes or updates to your computer prior to the issue?
• When did you start experiencing this issue?
• What troubleshooting steps have you done so far?

Since you're having issues with the Start menu, we suggest checking this
article and follow the methods provided to troubleshoot Start menu.

Update us on the outcome.

 

Start Menu Search

Hi,

About your issue regarding the Start menu or Search, in order for us to assist you better. Please answer the question:

• Were there any recent changes made to your system prior to the issue?

In the meantime, we suggest you to check this link:
Troubleshoot problems opening the Start menu or Cortana. It contains troubleshooting steps prior to the issue.

We'll look forward to your response.

 

Windows 10 Start menu is empty

Hi. Steps 1 and 2 didn't do much but step 3 has restored what looks like the list of original Microsoft apps but no sign of any of the many apps I have installed. And there are no tiles in the start menu. Any suggestions please?