Windows 10: I am having an issue with my external keyboard on my laptop

help would be greatly appreciated

:)

 

I"m having a problem with the keyboard in Windows 10

Hi Robert,

I realize that you are facing issues with the keyboard. I will try to help you with this issue.

• 
  Did you make any changes to the PC prior to this issue?
  

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

External USB Keyboard Glitches & Hibernate Issue

Hi Aman,

Usually, a corrupted power plan can cause strange issues with power and sleep settings. If you are using a custom power plan which you have created, delete it and use one of the built-in standard power plans. See if it resolves the issue. If
the issue persists, the problem could be related to the display drivers. We suggest installing the latest version of the display drivers from the manufacturer's website.

Regarding the issue with your external keyboard, have you tried to isolate the issue by using a different keyboard? Also, have you tried running the
Hardware and Devices troubleshooter? If you haven't done so, we suggest that you run the troubleshooter to scan your computer, identify the problems, and attempt to fix the issues automatically. You may refer to the steps below:

• Press Windows key + R and type Control Panel.
• Type troubleshooting in the search bar and click on
  Troubleshooting.
• Click on Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.

Let us know how it turns out.