Windows 10: I am having issues with trio I.E. can not print or save it says to purchase however I have...

I am having issues with trio I.E. can not print or save it says to purchase however I have and down loaded what do I do ?

:)

 

I can't print my e-mail without having the Folders list also print. I wish to print only the actual e-mail.

Original Title - Printing issue

I can't print my e-mail without having the Folders list also print. I wish to print only the actual e-mail.

 

Issue with printing documents

Hi Ronald,

Thank you for contacting Microsoft Community. I understand that you have an issue with printing documents.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• What is the model number of the printer?
• Do you get any error message while printing documents?

This issue could have occurred due to corrupt or incompatible printer driver.

Try the steps listed here:

Method 1:

I suggest you to refer the article which will help you to fix common printer issues. Check if it helps.

Fix printer connection and printing problems in Windows - Microsoft Support

Method 2:

If the issue persists, I suggest you to download and install latest printer driver from the manufacturer website and check if it helps.
If Windows 10 drivers are not available, I would suggest you to install latest driver in compatibility mode.

Homepage | Epson US

To install the printer
driver in compatibility mode, I would suggest you to follow these steps:

a. Download the latest printer
driver from the manufacturer’s website and save it on your local disk.

b. Right-click on the setup file of the driver and select “Properties”.

c. Select “Compatibility” Tab.

d. Place a check mark next to “Run this program in Compatibility mode” and
select latest Windows version from the drop down list.

e. Let the printer driver install and then check the functionality.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

PRINTING E MAIL FROM OUTLOOK IN WINDOWS 10

Hi Chris,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

Please share the information below:

• Do you get any error message?
• Are you unable to print the particular e-mail or all e-mails?
• Did you make any changes prior to this issue?

I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below and check if it helps.

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Hope this helps. Keep us posted on the status for further assistance.