Windows 10: I am locked out of my admin account on my PC.

My Windows 10 user login doesn't recognise the password, but I cannot change it without a USB password recovery, which I don't have.Note I do not log into my MS account when I login to the PC, but just have the admin account as a local user. I can log into a non admin account without any problems, but of course without admin permissions there are some things I cannot access nor do.I have tried various suggestions such as rebooting in safe mode but nothing fixes it. I can log onto my MS account and access email, etc without any problems.I am simply locked out of the admin account at a local lev

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Locked Out of Admin Account

Hello Linda,



Thank you for writing to Microsoft Community Forums.

1. Are you using a Microsoft account or a local account?
   
2. Which version of Windows 10 you are using currently?
   
3. Is the other user account an admin account?
   

I suggest you to try using the on screen keyboard at the login page and check if you are able to login to the PC.

1. At the login screen click on the
   ease of access icon at the bottom right hand corner.
   
2. Click on the on screen keyboard to open it.
   
3. Type the password and try to login.
   

If you are using a Microsoft account, I suggest you to refer the article on

how to reset your Microsoft account password.



However, if you are using a local account, then I suggest you to refer the article on

reset your Windows 10 local account password.



Note: While performing these steps, there might be a risk of data loss. You may take a backup of the data before performing the steps.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Admin account locked

My admin account is locked don,t know how to unlock but have a standard user to login please suggest can I do something from normal user to unlock the admin account.

 

Admin account locked

Hi Greg,

My local admin account is locked then how I will install the application it needs admin rights to install.

please suggest something else.

Thanks

Pandit.