Windows 10: I am no longer connected to the microsoft server and not receiving my email. Error message...

I am no longer connected to the microsoft server and not receiving my email. Error message 1001. Need to speak with a human who can help.

:)

 

I didn't received only few messages how to retrieve that email messages now

Hi Rajesh,

It’s possible that you’re not receiving emails automatically due to outdated configuration. To determine the appropriate troubleshooting steps to resolve your concern, we’d like to ask few questions:

• Which mail application are you using to access your email account?
• Did you receive any error messages?
• What is the domain of your email?
• Are you using an IMAP or a POP3 mail server?

We’re looking forward to your response.

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

Cannot connect to my email servers using Outlook 2016 or Thunderbird

The above message is from Outlook 2016. It seems as though Windows is blocking the connection for reasons unknown. It was working great, and I tried reinstalling earlier backups of Windows 10 to no avail. I get the same message when I try to connect to my yahoo email account. I also tried reinstalling Office 2016, but again to no avail.