Windows 10: i am not able to connect my bluetooth handset to windows 7

I am not able to connect my bluetooth handsfree to the device even after the troubleshooting.

:)

 

Windows 10 Bluetooth pairs with Galaxy S8 but will not connect

Hi Tanner Greenwald,



Thank you for writing to Microsoft Community Forums.



In order to isolate to the root cause of this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you aware of any changes made to this computer prior to the issue?
   
2. Are you able to connect your Samsung Galaxy S8 with other devices?
   
3. Are you able to connect other Bluetooth devices to your Windows 10 computer?
   

Meanwhile, I suggest you to follow the steps mentioned in Fix Bluetooth problems in
Windows 10 and Can't connect a bluetooth device to the phone or tablet
and check if you are able to connect your Samsung Galaxy S8 with your Windows 10 computer.



Write to us with the updated results and the required information for us to be able to assist you further.

 

Bluetooth- not able to turn it on-windows 10

Hello Danie,

This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your laptop?
• Are you getting any error messages?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

We look forward to your response.

Regards.

 

WIndows 10 cannot connect to a bluetooth headset.

Hello Mike,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your headset and Bluetooth dongle?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

Looking forward to your response.

Regards.