Windows 10: I am not able to hear the other person on a call made from your phone app

I have a Desktop PC running Windows 11 and I have setup Your Phone app to connect my Pc and Android Phone. and I have a headphone connected to my PC through the headphone jack. now, when I made a call using your phone app, I wasn't able to hear anything through the headphones. I was able to hear audio through them when I played some music which confirms that the headphones are working fine with my Desktop. but not when making calls.

:)

 

Windows Phone users Clubhouse

I think I'll put a list of people's favourite apps in the OP, starting with my own until I get some suggestions, but you can take a look at the Windows Phone app store at the top apps to see what's popular http://www.windowsphone.com/en-us/store

You are both now added, welcome! *Toast :toast:

 

Person not able to hear my voice over phone call

Other person whom I am calling is unable to hear my voice. Pl suggest solution on urgent basis. Software is updated and while connecting earphone, problem is resolved.

 

The person I am calling cannot hear me

Hello June,

We regret the inconvenience. Let me assist you further.

Please be informed that Skype is an inbuilt feature in Windows 10 phones which cannot be uninstalled.

However, if you want to get rid of your Skype contacts from the phone's contact list, follow the below steps.

1. Go to Settings > Account & sync > Skype, and from the menu button, select "Remove" and tap "OK" on the prompt.

2. Open up the Skype app, and log in again. This time, choose not to sync your Skype contacts when given the option.

Now, to address the issue, I suggest you to visit to the below Microsoft Help link and check if it helps to resolve the issue.

Lumia troubleshooting and repair

Refer to the section: Phone calls > The person I am calling cannot hear me


Write to us with the updated status and the required information related to issues while making phone calls, for us to be able to assist you further.

Thank you.