Windows 10: I AM NOT ABLE TO RECEIVE ATTACHMENTS IN MY EMAIL

WHY AM I NOT ABLE TO RECEIVE ATTACHMENTS ON MY EMAIL AND HOW CAN I RECTIFY THIS?

:)

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

not receiving email

Hi,

We would like to ask a few questions to better assist you.

• What is the model of your phone and which version of Windows is currently installed?
• Were you able to receive emails from your other accounts?
• Were you able to send emails?
• What app are you using to access your emails?
• Are you getting any error messages?
• What are the troubleshooting steps that you've done so far?

Regards.

 

Attaching a document from SkyDrive as to a Windows Phone email

OK...

I've never been able to do this. Here are the steps:

• Open a new outgoing email on my Windows phone
• Choose the paperclip "Attach" icon
• This opens up a window to "Choose Picture"
• It does not allow me to choose documents from my SkyDrive

I can go into SkyDrive and choose to share a document through email. However:

• this does not allow me to attach multiple documents, and
• it does not allow me to attach a document when I'm responding to another email in an existing thread.

These are real limitations.

Also, PDF documents are treated differently still. They are harder to attach.

I should be able to attach any document originating from an email.

Thanks. I hope that helps.