Windows 10: I am not getting text authentication

Discus and support I am not getting text authentication in AntiVirus, Firewalls and System Security to solve the problem; I am currently not receiving my text authentications for my Microsoft account. This started when my I booted up my desktop and it gave me an error code... Discussion in 'AntiVirus, Firewalls and System Security' started by Evan Cowles, Feb 18, 2024.

  1. EVAN COWLES
    Evan Cowles Win User

    I am not getting text authentication


    I am currently not receiving my text authentications for my Microsoft account. This started when my I booted up my desktop and it gave me an error code of 0x80280013, which states I must reset my pin. When continuing through the prompt, It asked to authenticate my account with either the app or text. I have not set up my authenticator app on my phone so I can only go with a text message code. For what ever reason I am not receiving any messages sending me a code. The last code I've received from Microsoft over text was on February 5th.

    :)
     
    Evan Cowles, Feb 18, 2024
    #1
  2. ONO RUNAWAY
    Ono RunAway Win User

    Unable to "get media content" from text messages.

    My Nokia 920 on ATT was showing this exact error "getting media content" for a long time... finally spent a chunk of time attempting all suggestions above...

    FIXED:

    1. Created New MMS APN (steps here: Setup Guide for AT&T APN Settings Windows Phone & MMS Settings )
      • still didn't work
    2. Deleted MMS APN
    3. Group messages started working!! No more "getting media content", it just shows up.
    Note: Didn't help

    - WiFi on/off

    - Back up text on/off

    - Group text on/off

    - Data on/off
     
    Ono RunAway, Feb 18, 2024
    #2
  3. IRISC-901
    IrisC-901 Win User
    Install Authenticator

    When I try to install Authenticator it says it will text me a code when I try to sign in. I'm not getting the code so I can't go on to the next step.
     
    IrisC-901, Feb 18, 2024
    #3
  4. MNGERHOLD
    mngerhold Win User

    I am not getting text authentication

    Add gmail account to outlook without text message verification?

    A screenshot might help us identify whether it is MS or gmail that is responsible for this (my guess is gmail). The MS instructions you linked to say that no verification should be required if 2FA (in gmail) is off.
    I suggest you turn on 2FA in gmail, and try again.
     
    mngerhold, Feb 18, 2024
    #4
Thema:

I am not getting text authentication

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