Windows 10: i am not getting the camera to be able to open

i am not getting the camera to be able to open

:)

 

camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.

 

Camera is not opening

Hi Hardik,

One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

Kindly update us with the result and let us know if you need further help.

 

Issues with using Camera on Windows 10 and getting black view while using the Camera.

Hi John,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if Camera driver is corrupt.



To assist you better, please provided us the information below:

• How exactly are you opening the Camera on the computer?
• Are you using default Camera app or other camera app?

I suggest you to follow the method below to open Camera app in the computer and update the Camera driver in the Device Manager.

Step 1: I recommend you to open the Camera through default Camera app and check if it helps.

1. Click on Search bar.

2. Then type "Camera" without the quotes in the search bar and click on it.

3. Check if you are able to use the Camera.

Step 2: I suggest you to update the Camera driver and check if it helps.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Imaging Devices.

4. Right click on the Camera driver and click on Update Driver Software.





Please get back to us with an update on issue with using Camera on Windows 10, we will be happy to help.



Thank you.