Windows 10: I am not sure how to fix my audio, when I hop on a call no one can hear me, I am not using...

Hi,I am not sure how to fix my audio, when I hop on a call no one can hear me, I am not using headphones or any additives, I am able to hear others, they cannot hear me.Would love some help to figure out what is going on!Thank you, Rebecca Lewis

:)

 

Audio Not Working after numerous fixes...

Hi there J, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I can suggest is DELETE completely all the Audio drivers listed in the device manager.

There should be a small box that you can tick to delete completely the Audio driver.

And make sure you remove all audio devices listed.

Here is how to do it

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

No audio device is installed (How to fix?)

Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

First step as mentioned is to reinstall the Intel Display Audio.