Windows 10: I am repeatedly getting Blue Screen with a Stop Code, can anyone help pls?

Discus and support I am repeatedly getting Blue Screen with a Stop Code, can anyone help pls? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,After a recent Windows update I am repeatedly getting the Blue Screen error and the laptop just restarts.I tried to uninstall the update but every... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HPD_11, Dec 30, 2024.

  1. HPD_11 Win User

    I am repeatedly getting Blue Screen with a Stop Code, can anyone help pls?


    Hi,After a recent Windows update I am repeatedly getting the Blue Screen error and the laptop just restarts.I tried to uninstall the update but every time I restart it automatically installs the update. I tried to disable the updating and even though this worked for some reason I can't uninstall the last update or part of it.This was the last update - Quality update - https://support.microsoft.com/en-gb/topic/december-10-2024-kb5048652-os-builds-19044-5247-and-19045-5247-454fbd4c-0723-449e-915b-8515ab41f8e3This is also one of the updates that was done but I can't uninstall it - Security Update

    :)
     
    HPD_11, Dec 30, 2024
    #1

  2. getting blue screen error/Stop Code

    Hi Abhijit,

    Stop code: DRIVER_POWER_STATE_FAILURE is probably due to a compatibility issue with the driver, as most blue screen errors are. Since you encountered this error after updating Windows, most probably, you would need to update the drivers
    as well.

    We suggest that you go through the steps in this article on how to troubleshoot blue screen errors.
    On step 1, select After an update was installed.

    Kindly update us on the results.
     
    Patricia Yu, Dec 30, 2024
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 30, 2024
    #3
  4. I am repeatedly getting Blue Screen with a Stop Code, can anyone help pls?

    BLUE SCREEN STOP CODE KMODE EXCEPTION NOT HANDLED

    I have followed the numerous steps advised by Microsoft to get into my account, have also done a complete system check. All is 100%. but I am still getting a blue screen with the above stop code. Any other suggestions out there???
     
    LeonieSubramoney, Dec 30, 2024
    #4
Thema:

I am repeatedly getting Blue Screen with a Stop Code, can anyone help pls?

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