Windows 10: I am trying to get my son-in-laws laptop operational--It has Windows 7 on it now--should I...

I am trying to get my son-in-laws laptop operational--It has Windows 7 on it now--should I update it to Windows 10, or skip directly to Windows 11?

:)

 

W10 wiped my son's laptop

Hi Debbie,

It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

• Is your son, getting an error message when he tried to turn on his laptop?
• When he tried to open his laptop, are you able to check if the power light stays on?
• Are you seeing black screen/blank screen when you tried to turn on his laptop?
• What troubleshooting steps has your son done so far to resolve it?

Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
article on how to troubleshoot black screen errors. You can choose which best describes your issue.

Keep us posted if you need additional help.

 

Laptop opinions for step son?

my mother in law just bought this lappy for my step son for b,day

http://www.pcworld.co.uk/gbuk/toshiba-satellite-a665-11z-3d-laptop-06525274-pdt.html

just wanna know what you guys think
is it worth it

i personally think she has more money than sense..*Confused


spose its good for him
but i wanna have a blast too..*Wink

 

PC issues, Reinstalling Win 7, then upgrading to Win 10 - is it possib

I just saw this laptop freeze this evening. It happened while my son was in Gmail and the laptop froze while he was typing. We left it frozen for quite a while but it didn't recover.

We did try the steps suggested on the below URL to regain control, but we ended up having to do a hard boot

How to Unfreeze a Frozen Computer in Windows 10 - dummies

I'm just wondering, since there was a recent freeze, are there any logs that we can refer to now that might suggest what caused it to lock up. If it is something as simple as a driver needed, that would might be easier to install than reimaging as Windows 7 and then upgrading to Windows 10.

Thank you