Windows 10: I am trying to import photos from my phone to Photos app

Hi, The photos app appears stuck at finding photos. It found 1056 but it will not go to the next stage where I can select which photos to import. Action I took before asking:1. I used the Windows store app trouble shooter.2. I went to Apps & features to select Microsoft photos to Repair and I also selected Reset.I tried to import without any results. I have viewed a few videos posted on the web which offered to do same steps as described above.I am current on updates.One video suggests uninstalling the photos app by using terminal. When I try these, it never works. Thanks

:)

 

Access denied when trying to import photos from phone on windows 10

Hi Daniels,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• What is the make and model of the phone?
• How you are trying to import photos from your phone to Windows?

I suggest you to refer to the section: Import photos and videos from the following Microsoft article on
Photos app for Windows help and check if it helps.

See all your photos

Note: The steps for Windows 8.1 applies to Windows 10.

I would recommend you to refer to the following Microsoft article on
Import photos into Photo Gallery.

Windows Essentials

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

importing photos

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties as you are unable to import pictures from your iPhone to the PC using Photos app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)?
  
• Which app/program are you using to import the photos?
  
• Did you try different USB cable to connect the iPhone?
  
• Does it happens on all the USB port on the PC?
  
• Were you able to import photos before using Photos app on the PC?

Meanwhile, we would suggest you to perform these steps if you are using
Photos app to import the pictures and check.



Step 1: Reset Photos App

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Photos app.
   
4. Select the app and click on Advanced
   option.
   
5. Click on Reset and once you see a
   tick mark, then relaunch and check.
   

Step 2:
Uninstall app using Power shell command

1. Press Windows + X key and select Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage
   
3. Close the PowerShell command and restart the PC.
   
4. Reinstall the Photos app from Microsoft Store and check.
   

Regards,

Aditya Roy

Microsoft Community – Moderator